eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: CALL_OUTCOME

Product:	AR - Receivables
Meaning:	Call Outcome
Description:	Describes the possible outcomes of a call

Quick Codes

Code	Meaning	Description
LITTLE PROGRESS	Some progress made - call again	Some progress made - call again
NO PROGRESS	Unable to make progress on this issue	Unable to make progress on this issue
NOT AVAILABLE	The person was not available to discuss the problem	The person was not available to discuss the problem