eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: CS_SCREENPOP_TYPE

Product:	CS - Service
Meaning:	CS_SCREENPOP_TYPE
Description:	Service screenpop types

Quick Codes

Code	Meaning	Description
1	Service Request	This screenpop type is used for service request inquiries or updates.
10	Sales Order	This screenpop type is used for sales order inquiries or updates.
11	New Sales Order	This screenpop type is used for sales order creation.
12	RMA*+	This screenpop type is used for RMA inquiries or updates.
13	New RMA	This screenpop type is used for RMA creation.
14	Lead	This screenpop type is used for lead creation.
15	Quote	This screenpop type is used for quote requests.
16	Event	This screenpop type is used for event inquiries or enrollments.
17	Invoice	This screenpop type is used for invoice inquiries or updates.
2	New Service Request	This screenpop type is used for service request creation.
3	Customer Product	This screenpop type is used for installed base inquiries or updates.
4	Order Service	This screenpop type is used for service orders.
5	Renew Service	This screenpop type is used for service renewals.
6	Terminate Service	This screenpop type is used for service terminations.
7	Depot Repair	This screenpop type is used for repair inquiries or updates.
8	Customer	This screenpop type is used for customer information inquiries or updates.
9	New Customer	This screenpop type is used for customer creation.