| Code |
Meaning |
Description |
| ADPT_SERVER_INFO1 |
Adapter Server Info 1 |
Adapter Server Info 1 |
| ADPT_SERVER_INFO2 |
Adapter Server Info 2 |
Adapter Server Info 2 |
| ADPT_SERVER_INFO3 |
Adapter Server Info 3 |
Adapter Server Info 3 |
| ADPT_SERVER_INFO4 |
Adapter Server Info 4 |
Adapter Server Info 4 |
| ADPT_SERVER_INFO5 |
Adapter Server Info 5 |
Adapter Server Info 5 |
| ADPT_SERVER_INFO6 |
Adapter Server Info 6 |
Adapter Server Info 6 |
| ASPECT_CTS_IP |
Aspect Contact Server IP Address |
Aspect Contact Server IP Address |
| ASPECT_CTS_PORT |
Aspect Contact Server Port |
Aspect Contact Server Port |
| CPS_IP1 |
CPS Server IP Address 1 |
CPS Server IP Address 1 |
| CPS_IP2 |
CPS Server IP Address 2 |
CPS Server IP Address 2 |
| CPS_LINK_ID1 |
CPS Link Logical Identifier 1 |
CPS Link Logical Identifier 1 |
| CPS_LINK_ID2 |
CPS Link Logical Identifier 2 |
CPS Link Logical Identifier 2 |
| CTC_IP |
CT Connect IP Address |
CT Connect IP Address |
| CTC_LINK_ID |
CT Connect Link Logical Identifier |
CT Connect Link Logical Identifier |
| CTC_PREFIX |
Blind Transfer Prefix |
Blind Transfer Prefix |
| CTI_ENABLER_NAME |
CTI Enabler Name |
CTI Enabler Name |
| CTI_SERVER_IP1 |
CTI Server IP Address 1 |
CTI Server IP Address 1 |
| CTI_SERVER_IP2 |
CTI Server IP Address 2 |
CTI Server IP Address 2 |
| CTI_SERVER_PORT1 |
CTI Server Port 1 |
CTI Server Port 1 |
| CTI_SERVER_PORT2 |
CTI Server Port 2 |
CTI Server Port 2 |
| DEFAULT_ENTERPRISE_ROUTE_POINT |
Default Enterprise Routing Route Point |
Default Enterprise Routing Route Point |
| DIALING_SUFFIX |
Dialing Suffix |
Dialing Suffix |
| DISABLE_SOFTPHONE |
Disable Softphone |
Disable Softphone |
| DISABLE_WTC_GLOBAL |
Disable Warm Transfer/Conference for all Applications |
Disable Warm Transfer/Conference for all Applications |
| DOMESTIC_PREFIX |
Domestic Dialing Prefix |
Domestic Dialing Prefix |
| ENABLE_SOFTPHONE_RESET |
Enable Softphone Reset Popup Menu |
Enables Softphone Reset Popup Menu |
| GENESYS_AIL7_LOG_LEVEL |
Genesys Interaction SDK Logging Level |
Genesys Interaction SDK Logging Level |
| GENESYS_AIL_LOG_LEVEL |
Genesys AIL Logging Level |
Genesys AIL Logging Level |
| GENESYS_APP_NAME |
Genesys Application Name |
Genesys Application Name |
| GENESYS_BACKUP_HOST |
Backup Genesys Configuration Server Host |
Backup Genesys Configuration Server Host |
| GENESYS_BACKUP_PORT |
Backup Genesys Configuration Server Port |
Backup Genesys Configuration Server Port |
| GENESYS_CONFIG_HOST |
Genesys Configuration Host Name |
Genesys Configuration Host Name |
| GENESYS_CONFIG_PASSWORD |
Genesys Configuration Server Password |
Genesys Configuration Server Password |
| GENESYS_CONFIG_PORT |
Genesys Configuration Host Port |
Genesys Configuration Host Port |
| GENESYS_CONFIG_USER |
Genesys Configuration Server Login |
Genesys Configuration Server Login |
| GENESYS_PRIMARY_HOST |
Genesys Configuration Server Host |
Genesys Configuration Server Host |
| GENESYS_PRIMARY_PORT |
Genesys Configuration Server Port |
Genesys Configuration Server Port |
| GENESYS_SW_NAME |
Genesys Switch Name |
Genesys Switch Name |
| ICM_MEDIA_ITEM_CALL_VAR |
Media Item Call Variable |
Media Item Call Variable |
| ICM_PERIPHERAL_ID |
Peripheral Identifier |
Peripheral Identifier |
| ICM_SITE_A_HOST_IP |
Site A Host IP Address |
Site A Host IP Address |
| ICM_SITE_A_HOST_PORT |
Site A Host IP Port |
Site A Host IP Port |
| ICM_SITE_B_HOST_IP |
Site B Host IP Address |
Site B Host IP Address |
| ICM_SITE_B_HOST_PORT |
Site B Host IP Port |
Site B Host IP Port |
| IDD_PREFIX |
International Dialing Prefix |
International Dialing Prefix |
| INBOUND_CCT |
Inbound CCT |
Inbound CCT |
| INTERNAL_APP_ID |
Internal App ID |
Internal App ID |
| INTERNAL_CCT |
Internal CCT |
Internal CCT |
| INTERNATIONAL_ACCESS_CODE |
International Access Code |
International Access Code |
| IVR INFO4 |
IVR Info 4 |
IVR Info 4 |
| IVRI_ABANDON_THRESHOLD |
IVRI Abandon Threshold |
IVRI Abandon Threshold |
| IVRI_MODE |
IVRI Mode |
IVRI Mode |
| IVR_HOST |
IVR Host |
IVR Host |
| IVR_INFO1 |
IVR Info 1 |
IVR Info 1 |
| IVR_INFO2 |
IVR Info 2 |
IVR Info 2 |
| IVR_INFO3 |
IVR Info 3 |
IVR Info 3 |
| IVR_NUM_PORT |
IVR Num Port |
IVR Num Port |
| IVR_PORT |
IVR Port |
IVR Port |
| IVR_SERVER_NAME |
IVR Server Name |
IVR Server's PC-DCE Name |
| LIBRARY_NAME |
Library Name |
Library Name |
| LOCAL_AREA_CODES |
Local Area Codes |
Local Area Codes |
| LOCAL_NUMBER_ACCESS_CODE |
Local Number Access Code |
Local Number Access Code |
| LONG_DISTANCE_ACCESS_CODE |
Long Distance Access Code |
Long Distance Access Code |
| MESSAGE_SENDER_METHOD |
Default Outbound Phone Number Suffix Type |
Default Outbound Phone Number Suffix Type |
| MESSAGE_TARGET_METHOD |
Default Inbound Phone Number Suffix Type |
Default Inbound Phone Number Suffix Type |
| MW_SERVER_INFO_1 |
Middleware Server Info 1 |
Middleware Server Info 1 |
| MW_SERVER_INFO_2 |
Middleware Server Info 2 |
Middleware Server Info 2 |
| MW_SERVER_INFO_3 |
Middleware Server Info 3 |
Middleware Server Info 3 |
| MW_SERVER_INFO_4 |
Middleware Server Info 4 |
Middleware Server Info 4 |
| MW_SERVER_INFO_5 |
Middleware Server Info 5 |
Middleware Server Info 5 |
| MW_SERVER_INFO_6 |
Middleware Server Info 6 |
Middleware Server Info 6 |
| MW_SERVER_IPADDRESS |
CTI Enabler Server IP Address |
CTI Enabler Server IP Address |
| NON_LOCAL_EXCHANGES |
Non-Local Exchanges |
Non-Local Exchanges |
| OUTBOUND_APP_ID |
Outbound App ID |
Outbound App ID |
| OUTBOUND_CCT |
Outbound CCT |
Outbound CCT |
| OUTGOING_CCT |
Outgoing CCT |
Outgoing CCT |
| OUTGOING_PREFIX |
Outgoing Prefix |
Outgoing Prefix |
| PASSIVE_MODE |
Passive Mode |
Passive Mode |
| PBX_NAME |
PBX Name |
PBX Name |
| PBX_TYPE |
PBX Type |
PBX Type |
| PREDICTIVE_APP_ID |
Predictive App ID |
Predictive App ID |
| PRED_ANS_FLAG |
Predictive Answer Flag |
Answer flag |
| PRED_ANS_WAIT_TIME |
Predictive Answer Wait Time |
Wait time before issue an answer on agent extension (in milliseconds) |
| PRED_CMPL_TRAN_WAIT_TIME |
Predictive Transfer Wait Time |
Wait time before issue a Complete Transfer on VDU (in milliseconds) |
| PRED_TRAN_FLAG |
Predictive Transfer Flag |
Predictive Transfer flag |
| ROUTE_CCT |
Route CCT |
Route CCT |
| ROUTE_DESTINATION_METHOD |
Active Routing Target Type |
Active Routing Target Type |
| ROUTE_POINTS_1 |
Route Point Set 1 |
Route Points Set 1 |
| ROUTE_POINTS_2 |
Route Point Set 2 |
Route Points Set 2 |
| ROUTE_POINTS_3 |
Route Point Set 3 |
Route Points Set 3 |
| ROUTE_POINTS_4 |
Route Point Set 4 |
Route Points Set 4 |
| ROUTE_POINTS_5 |
Route Point Set 5 |
Route Points Set 5 |
| SITE_AREA_CODE |
Site Area Code |
Site Area Code |
| SITE_CANONICAL_NUMBER_PREFIX |
Site Canonical Number Prefix |
Site Canonical Number Prefix |
| SITE_COUNTRY_CODE |
Site Country Code |
Site Country Code |
| SITE_INTERNAL_NUM_LENGTH |
Site Internal Number Length |
Max. Number of Digits in an Internal Number |
| SITE_LOCAL_NUM_MAX_LENGTH |
Site Local Number Maximum Length |
Site Local Number Maximum Length |
| SITE_OVERLAY |
Site Overlay |
If specified true, area code will be appended to the dialed number even if customer area code equals callcenter site area code. |
| SOFTPHONE_TYPE |
Softphone Type |
Softphone Type |
| TELEDEVICE_FACTORY |
TeleDevice Factory ClassName |
Teledevice Factory ClassName |
| USE_WITH_AO_FLAG |
Use Advanced Outbound |
Whether this CCC is going to be used by advance outbound |
| WTC_TIMER |
Warm Transfer/Conference Initiation Wait Time (seconds) |
Warm Transfer/Conference Initiation Wait Time (seconds) |
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