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Lookup Type: CSZ_SAGT_INCIDENT_SKTYPES

Product: CS - Service
Meaning: Customer Support Agent Service Key Lookup
Description: Customer Support Agent Service Key Lookup. The keys are used in SR Creation
Quick Codes
Code Meaning Description
CSZSKACCOUNT Cutomer Account Cutomer Account
CSZSKCONTACTEMAIL Contact Email Contact Email
CSZSKCONTACTNAME Contact Name Contact Name
CSZSKCONTACTPHONE Contact Phone Contact Phone
CSZSKCONTRACT Contract Number Contract Number
CSZSKCUSTEMAIL Customer Email Customer Email
CSZSKCUSTNAME Customer Name Customer Name
CSZSKCUSTPHONE Customer Phone Customer Phone
CSZSKINCIDENT Service Request Number Service Request Number
CSZSKPARTY Customer Number Customer Number
CSZSKSERIAL Instance Serial Number Instance Serial Number
CSZSKSYSTEM Instance System Number Instance System Number
CSZSKTAG Instance Service Tag Instance Service Tag