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| Product: | IEM - Email Center |
|---|---|
| Meaning: | Iem Class Key Type Code |
| Description: | Keys used for email routing classification |
| Code | Meaning | Description |
|---|---|---|
| IEMDRECEIVEDDATE | Received Date | |
| IEMDSENTDATE | Sent Date | |
| IEMDSYSTEMDATE | System Date | |
| IEMNAGENTID | Agent ID | |
| IEMNBZSALELEADID | Lead ID | |
| IEMNBZTSRVSRID | Service Request ID | |
| IEMNCONTACTID | Contact ID | |
| IEMNCUSTOMERID | Customer ID | |
| IEMNMESSAGESIZE | Message Size ( in Bytes ) | |
| IEMNSCOREPERCENT | Score Percent | |
| IEMSALLINTENTS | All Intents | |
| IEMSCUSTOMWFVAL | Custom Workflow Return Value | |
| IEMSDOMAINNAME | Domain Name | |
| IEMSEMAILINTENT | Email Top Intent | |
| IEMSLANGUAGE | Language | |
| IEMSMESSAGETYPE | Message Type | |
| IEMSORGANIZATION | Organization | |
| IEMSPRIORITY | Priority | |
| IEMSSENDERNAME | Sender's Email Address | |
| IEMSSUBJECT | Subject | |
| IEMSTOADDRESS | To Address | |
| IEMSUSERACCTNAME | User Account Name | |
| IEMTRECEIVEDTIME | Received Time ( hh24:mm:ss ) | |
| IEMTSENTTIME | Sent Time ( hh24:mm:ss ) | |
| IEMTSYSTEMTIME | System Time ( hh24:mm:ss ) |
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