Product: | IEM - Email Center |
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Meaning: | Email Center Outbound Message Categories |
Description: | Outbound message categories used by DBi |
Code | Meaning | Description |
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1001 | AUTO_REPLY | Message that is an auto-reply to an inbound customer message |
1002 | AUTO_SUGGEST | Message that is an agent generated reply using suggested responses |
1003 | MANUAL_REPLY | Message that is an agent generated reply using no suggested reponses |
1004 | NEW_COMPOSE | Message that is an unsolicited outbound message |
AUTO_REPLY | Auto-Reply | Deprecated |
AUTO_SUGGEST | Auto-Suggest | Deprecated |
MANUAL_REPLY | Manual Reply | Deprecated |
NEW_COMPOSE | New Compose | Deprecated |
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