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Table: IEB_SVC_VIRTUAL_QUEUES

Product: IEB - Interaction Blending
Description: Summary information of virtal queues, i.e., dynamic agent groups, for IEB server internal use.
Implementation/DBA Data: TableIEB.IEB_SVC_VIRTUAL_QUEUES
Primary Key: IEB_SVC_VIRTUAL_QUEUES_PK
  1. ColumnSVCVQ_ID
Foreign Keys
Table
Foreign Table Foreign Key Column
IEB_SVC_VIRTUAL_QUEUES FK Joins to TableIEB_WB_SVC_CATS IEB_SVC_VIRTUAL_QUEUES.WBSC_WBSC_ID
TableIEB_AGENT_MAPS FK Joins to IEB_SVC_VIRTUAL_QUEUES IEB_AGENT_MAPS.SVCVQ_SVCVQ_ID
TableIEB_WB_WORK_ITEMS FK Joins to IEB_SVC_VIRTUAL_QUEUES IEB_WB_WORK_ITEMS.SVCVQ_SVCVQ_ID