Product: | CCT - Telephony Manager |
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Meaning: | Action Item |
Description: | Action Items for Activities - Interaction History |
Code | Meaning | Description |
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ACCT | Account | |
CB | Callback | |
COLL | Collateral | |
CUST | Customer | |
CUST_PROD | Customer Product | |
DR | Depot Repair | |
EVENT | Event | |
LEAD | Customer Lead | |
MESSAGE | Message | |
NOTES | Notes | |
ORDER | Order | |
PASWORD | Password | |
PROD | Product | |
QUOTE | Quote | |
REFER | Referral | |
RMA | Return Merchandise Authorization | |
SR | Service Request | |
SRV_ORD | Service Order | |
STOP_LIST | Stop List | |
SUGGEST | Suggestion |
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