FND Design Data [Home] [Help]

Lookup Type: JTF_ESC_TASK_OWNER_ROLE

Product: JTF - CRM Foundation
Meaning: Role of person to own the escalation document for Automated Escalation
Description: This role will describe the function this person has in relation to the escalated document
Quick Codes
Code Meaning Description
BUSINESS_OWNER Business owner The person who owns the Business Rule, as defined in the Business Rule Workbench
DOCUMENT_OWNER Document owner The owner of the document
DOCUMENT_OWNER_HR_MANAGER Document owner's HR manager The manager of the person who owns the document
ESC_PRIMARY_CONTACT Escalation territory primary contact The primary contact within the escalation territory