FND Design Data [Home] [Help]

Table: BIX_SUM_GRP_CLS

Product: BIX - Interaction Center Intelligence
Description: Summarizes BIX_INTERACTIONS to the day the dimension of time, agent group, call center, campaign and interaction classification
Implementation/DBA Data: TableBIX.BIX_SUM_GRP_CLS
Primary Key: BIX_SUM_GRP_CLS_PK
  1. ColumnSUM_GRP_CLS_ID
Primary Key: BIX_SUM_GRP_CLS_UK
  1. ColumnHOUR
  2. ColumnRESOURCE_GROUP_ID
  3. ColumnINTERACTION_CENTER_ID
  4. ColumnCAMPAIGN_ID
  5. ColumnINTERACTION_CLASSIFICATION