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| Product: | CS - Service |
|---|---|
| Meaning: | CLASSIFICATION |
| Description: | Used for incident classification codes in Initiate Incident form |
| Code | Meaning | Description |
|---|---|---|
| AC | Access Code | Customer access code |
| AG | Agreement | Customer agreement |
| C | Customer | External person/client |
| E | Employee | Internal person |
| S | Serial Number | Customer product installation serial number |
| T | Third Party | Third party customer |
| UPD | Incident is updated via form | Incident is updated via form |
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