eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

APPS.CS_SERVICEREQUEST_UTIL dependencies on CS_SR_STATUS_TRANSITIONS

Line 1483: FROM cs_sr_status_transitions

1479:
1480: -- Check Whether transitions are defined for the Group.
1481: CURSOR status_Transitions_csr IS
1482: SELECT status_Transition_id
1483: FROM cs_sr_status_transitions
1484: WHERE status_Group_id = l_status_group_id
1485: AND TRUNC(SYSDATE) BETWEEN TRUNC(NVL(start_date, SYSDATE))
1486: AND TRUNC(NVL(end_date, SYSDATE));
1487: /** This above should later be moved to use transition IND**/

Line 1492: FROM cs_sr_status_transitions

1488:
1489: -- Check Whether Current update is a Valid transitions for the Group.
1490: CURSOR valid_status_Transitions_csr IS
1491: SELECT status_Transition_id
1492: FROM cs_sr_status_transitions
1493: WHERE status_Group_id = l_status_group_id
1494: AND FROM_Incident_status_id = p_old_status_id
1495: AND TO_Incident_status_id = p_new_status_id
1496: AND TRUNC(SYSDATE) BETWEEN TRUNC(NVL(start_date, SYSDATE))