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52:
53: DELETE FROM bix_sum_grp_cls
54: WHERE hour BETWEEN g_start_date AND g_end_date;
55:
56: DELETE FROM bix_sum_agt_cls
57: WHERE hour BETWEEN g_start_date AND g_end_date;
58:
59:
60: FOR call IN POP_BIX_SUM_GRP_CLS LOOP
114: call.resolution_time_internal,
115: call.number_of_interactions
116: );
117:
118: INSERT INTO BIX_SUM_AGT_CLS
119: (
120: sum_agt_cls_id,
121: campaign_id,
122: interaction_classification,
145: number_of_interactions
146: )
147: VALUES
148: (
149: BIX_SUM_AGT_CLS_S.nextval,
150: call.campaign_id,
151: call.interaction_classification,
152: call.media_item_type,
153: call.interaction_center_id,