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[Dependency Information]
| Object Name: | CSY_AGENT_RESPN_RESOL_MV |
|---|---|
| Object Type: | TABLE |
| Owner: | APPS |
| Subobject Name: | |
| Status: | VALID |
| Tablespace: | APPS_TS_SUMMARY |
|---|---|
| PCT Free: | 10 |
| PCT Used: |
| Index | Type | Uniqueness | Tablespace | Column |
|---|---|---|---|---|
| CSY_AGENT_RESPN_RESOL_MV_U1 | NORMAL | UNIQUE |
APPS_TS_SUMMARY
|
PERIOD_TYPE
INCIDENT_OWNER_ID
INCIDENT_SEVERITY_ID
|
| Name | Datatype | Length | Mandatory | Comments |
|---|---|---|---|---|
| PERIOD_TYPE | VARCHAR2 | (30) | Yes | |
| PERIOD_NAME | VARCHAR2 | (80) | Yes | |
| INCIDENT_SEVERITY_ID | NUMBER | Yes | ||
| INCIDENT_OWNER_ID | NUMBER | Yes | ||
| TOTAL_RESPONSE_TIME | NUMBER | |||
| TOTAL_SR_RESPONDED | NUMBER | |||
| TOTAL_RESP_SLA_MISSED | NUMBER | |||
| TOTAL_AGENT_WAIT | NUMBER | |||
| TOTAL_OTHERS_WAIT | NUMBER | |||
| TOTAL_RESOLVE_TIME | NUMBER | |||
| TOTAL_SR_RESOLVED | NUMBER | |||
| TOTAL_WAIT_AGENT | NUMBER | |||
| TOTAL_WAIT_SUPPORT | NUMBER | |||
| TOTAL_WAIT_INTERNAL | NUMBER | |||
| TOTAL_WAIT_EXTERNAL | NUMBER | |||
| TOTAL_WAIT_CUSTOMER | NUMBER | |||
| TOTAL_RESL_SLA_MISSED | NUMBER | |||
| BEGINNING_BACKLOG | NUMBER | |||
| ENDING_BACKLOG | NUMBER | |||
| TOTAL_SR_ASSIGNED | NUMBER | |||
| TOTAL_SR_REASSIGNED_TO_OTHERS | NUMBER |
Cut, paste (and edit) the following text to query this object:
SELECT PERIOD_TYPE
, PERIOD_NAME
, INCIDENT_SEVERITY_ID
, INCIDENT_OWNER_ID
, TOTAL_RESPONSE_TIME
, TOTAL_SR_RESPONDED
, TOTAL_RESP_SLA_MISSED
, TOTAL_AGENT_WAIT
, TOTAL_OTHERS_WAIT
, TOTAL_RESOLVE_TIME
, TOTAL_SR_RESOLVED
, TOTAL_WAIT_AGENT
, TOTAL_WAIT_SUPPORT
, TOTAL_WAIT_INTERNAL
, TOTAL_WAIT_EXTERNAL
, TOTAL_WAIT_CUSTOMER
, TOTAL_RESL_SLA_MISSED
, BEGINNING_BACKLOG
, ENDING_BACKLOG
, TOTAL_SR_ASSIGNED
, TOTAL_SR_REASSIGNED_TO_OTHERS
FROM APPS.CSY_AGENT_RESPN_RESOL_MV;
APPS.CSY_AGENT_RESPN_RESOL_MV does not reference any database object
APPS.CSY_AGENT_RESPN_RESOL_MV is referenced by following:
APPS
CSY_AGENT_RESPN_RESOL_MV
|
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