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101: -- ------- -------- ------------------------------------------------------------
102: -- 07/11/05 smisra added new parameters primary contact, contact point,
103: -- location id, location type and incident id to this
104: -- procedure for timezone changes
105: -- Called CS_TZ_GET_DETAILS_PVT.customer_preferred_time_zone
106: -- to get customer preferred time zone. This time zone is
107: -- passed to contract API.
108: -- 08/03/05 smisra added a new paramter p_incident_occurred_date
109: -- passed incident_occurred_date, time_zone_id and
171: px_inp_rec.validate_flag := 'Y';
172: px_inp_rec.sort_key := 'RSN';
173: px_inp_rec.dates_in_input_tz := 'N';
174:
175: CS_TZ_GET_DETAILS_PVT.customer_preferred_time_zone
176: ( p_incident_id => p_incident_id
177: , p_task_id => NULL
178: , p_resource_id => NULL
179: , p_incident_location_id => p_incident_location_id
1136: -- Non EAM service requests
1137: -- Raised error msg when maint_organization_id is NOT passed
1138: -- for EAM SRs with customer product
1139: -- 07/11/05 smisra Release 12 changes
1140: -- Called CS_TZ_GET_DETAILS_PVT.customer_preferred_time_zone
1141: -- to get customer preferred time zone. This time zone is
1142: -- passed to contract API
1143: -- Modified call to cs_srcontact_pkg.process and received two
1144: -- new parameters primary contact id and primary contact point