1 PACKAGE IEM_CLIENTLAUNCH_PUB AUTHID CURRENT_USER as
2 /* $Header: iempuwqs.pls 115.7 2003/04/15 00:09:20 liangxia shipped $*/
3
4 --
5 --
6 -- Purpose: Maintain Launch Email Client
7 --
8 -- MODIFICATION HISTORY
9 -- Person Date Comments
10 -- Liang Xia 4/14/2003 Launch Message Component
11 -- --------- ------ -------------------------------
12 /***************************************************************/
13 -- Start of Comments
14 -- API name : launchInbound();
15 -- Type : Public
16 -- Function : Used by UWQ to launch Email Client. Invoked when
17 -- : an agent clicks on the Get Work button to pick up
18 -- : a new processed email / Inbound email.
19 -- Pre-reqs : UWQ media integration packages.
20 -- Parameters :
21 -- IN
22 -- p_ieu_media_data IN SYSTEM.IEU_UWQ_MEDIA_DATA_NST,
23 --
24 -- OUT
25 -- x_action_type OUT number,
26 -- x_action_name OUT varchar2,
27 -- x_action_param OUT varchar2,
28 -- x_msg_name OUT varchar2,
29 -- x_msg_param OUT varchar2,
30 -- x_dialog_style OUT number
31 --
32 -- Version : 1.0
33 -- Notes :
34 --
35 -- End of comments
36 -- **********************************************************
37
38 PROCEDURE launchInbound ( p_ieu_media_data IN SYSTEM.IEU_UWQ_MEDIA_DATA_NST,
39 x_action_type OUT NOCOPY number,
40 x_action_name OUT NOCOPY varchar2,
41 x_action_param OUT NOCOPY varchar2,
42 x_msg_name OUT NOCOPY varchar2,
43 x_msg_param OUT NOCOPY varchar2,
44 x_dialog_style OUT NOCOPY number,
45 x_msg_appl_short_name OUT NOCOPY varchar2
46 );
47
48 /***************************************************************/
49 -- Start of Comments
50 -- API name : launchAcquired();
51 -- Type : Public
52 -- Function : Used by UWQ to launch Email Client. Invoked when
53 -- : an agent clicks on an email already assigned to
54 -- : him and which is present in his Inbox on any
55 -- : account.
56 -- Pre-reqs : UWQ media integration packages.
57 -- Parameters :
58 -- IN
59 -- p_ieu_media_data IN SYSTEM.IEU_UWQ_MEDIA_DATA_NST,
60 --
61 -- OUT
62 -- x_action_type OUT number,
63 -- x_action_name OUT varchar2,
64 -- x_action_param OUT varchar2,
65 -- x_msg_name OUT varchar2,
66 -- x_msg_param OUT varchar2,
67 -- x_dialog_style OUT number
68 --
69 -- Version : 1.0
70 -- Notes :
71 --
72 -- End of comments
73 -- **********************************************************
74
75
76 PROCEDURE launchAcquired( p_ieu_media_data IN SYSTEM.IEU_UWQ_MEDIA_DATA_NST,
77 x_action_type OUT NOCOPY number,
78 x_action_name OUT NOCOPY varchar2,
79 x_action_param OUT NOCOPY varchar2,
80 x_msg_name OUT NOCOPY varchar2,
81 x_msg_param OUT NOCOPY varchar2,
82 x_dialog_style OUT NOCOPY number,
83 x_msg_appl_short_name OUT NOCOPY VARCHAR2
84 );
85
86
87 /********************************************************************/
88 END IEM_CLIENTLAUNCH_PUB;
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