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TABLE: IEC.IEC_REP_CAMPAIGN_DETAILS

Object Details
Object Name: IEC_REP_CAMPAIGN_DETAILS
Object Type: TABLE
Owner: IEC
Subobject Name:
Status: VALID


This table stores the detailed campaign statistics


Storage Details
Tablespace: TablespaceAPPS_TS_TX_DATA
PCT Free: 10
PCT Used:
Columns
Name Datatype Length Mandatory Comments
CAMPAIGN_REP_ID NUMBER (15) Yes Unique Identifier
CREATED_BY NUMBER (15) Yes Standard WHO column
CREATION_DATE DATE
Yes Standard WHO column
LAST_UPDATED_BY NUMBER (15) Yes Standard WHO column
LAST_UPDATE_DATE DATE
Yes Standard WHO column
LAST_UPDATE_LOGIN NUMBER

Standard WHO column
CAMPAIGN_SCHEDULE_ID NUMBER (15) Yes Foreign Key to SCHEDULE_ID of AMS_CAMPAIGN_SCHEDULES
DIAL_SERVER_ID NUMBER (15) Yes Foreign Key to Server_id
DIALING_MODE VARCHAR2 (4) Yes Dialing Mode Code
TOTAL_LOGIN_TIME NUMBER (15) Yes Accumulated login time for all agents in number of seconds
TOTAL_ACTIVITY_TIME NUMBER (15) Yes Accumulated activity time for all agents in number of seconds
NUM_LOGIN_AGENT NUMBER (4) Yes Number of agents currently login to the campaign schedule
MAX_LOGIN_AGENT NUMBER (4) Yes Max number of agents login to the campaign schedule today
TOTAL_IDLE_TIME NUMBER (15) Yes total idle time in number of seconds for completed transaction
TOTAL_WAIT_TIME NUMBER (15) Yes Total wait time in number of seconds for completed transaction
TOTAL_TALK_TIME NUMBER (15) Yes Total talk time in number of seconds for completed transaction
TOTAL_WRAPUP_TIME NUMBER (15) Yes total wrapup time in number of seconds for completed transaction
LONGEST_IDLE_TIME NUMBER (9) Yes Longest idle time in number of seconds for completed transaction
LONGEST_WAIT_TIME NUMBER (9) Yes Longest wait time in number of seconds for completed transaction
LONGEST_TALK_TIME NUMBER (9) Yes Longest talk time for completed transaction
LONGEST_WRAPUP_TIME NUMBER (9) Yes Longest wrapup time for completed transaction
SHORTEST_IDLE_TIME NUMBER (9) Yes Shortest idle time for completed transaction
SHORTEST_WAIT_TIME NUMBER (9) Yes Shorted wait time for completed transaction
SHORTEST_TALK_TIME NUMBER (9) Yes Shortest talk time for completed transaction
SHORTEST_WRAPUP_TIME NUMBER (9) Yes Shortest wrapup time for completed transaction
TOTAL_DIALS NUMBER (9) Yes Number of total dials
PREVIEW_DIALS NUMBER (9)
Number of preview dials
PROGRESSIVE_DIALS NUMBER (9)
Number of progressive dials
PREDICTIVE_DIALS NUMBER (9)
Number of predictive dials
MANUAL_DIALS NUMBER (9)
Number of manual dials
PREDICTIVE_OUTCOME_ID NUMBER (10)
Predictive Outcome ID
PREDICTIVE_RESULT_ID NUMBER (10)
Predictive Result ID
PREDICTIVE_RESULT_COUNT NUMBER (10)
Number of predictive dials detected with outcome and result ID above
PREDICTIVE_DIAL_FHQ_COUNT NUMBER (9)
Number of predictive dials transferred to the front hold queue
CALLS_OFFERED NUMBER (9) Yes Number of calls offered
AGENT_OUTCOME_ID NUMBER (10)
Agent Outcome ID
AGENT_RESULT_ID NUMBER (10)
Agent Result ID
AGENT_RESULT_COUNT NUMBER (10)
Agent Result Count
POSITIVE_RESPONSE_FLAG VARCHAR2 (1)
Number of category 1 contacts
NUM_AGENTS_ON_CALL NUMBER (10) Yes Number of category 2 contacts
NUM_AGENTS_IN_WRAPUP NUMBER (10) Yes Number of category 3 contacts
NUM_AGENTS_AVAILABLE NUMBER (10) Yes Number of available Agents
NUM_AGENTS_IDLE NUMBER (10) Yes Number of Idle Agents
NUM_AGENTS_ON_BREAK NUMBER (10) Yes Number of Agents on Break
SECURITY_GROUP_ID NUMBER (15)
Used in hosted environments
OBJECT_VERSION_NUMBER NUMBER

Used for locking purposed
CONTACT_FLAG VARCHAR2 (1)
Flag indicating whether a contact was made or not
NUM_CUST_IN_FHQ NUMBER (9)
number of customers in Front Hold Queue
NUM_VOICE_DETECTED NUMBER (9)
number of voice detected
PREDICTIVE_CALLS_OFFERED NUMBER (9)
predictive calls offered to agent
CAMPAIGN_ID NUMBER (15) Yes Campaign ID
TIMED_PREVIEW_DIALS NUMBER (9)
Number of timed preview dials
FTC_ABANDONMENT_COUNT NUMBER (10)
FTC abandonment count
MESSAGE_PLAYED_COUNT NUMBER (10)
Message Played Count
CPN_NUM_LOGIN_AGENT NUMBER (5)
number of login agent for a campaign
CPN_MAX_LOGIN_AGENT NUMBER (5)
max number of login agent for a campaign
Query Text

Cut, paste (and edit) the following text to query this object:


SELECT CAMPAIGN_REP_ID
,      CREATED_BY
,      CREATION_DATE
,      LAST_UPDATED_BY
,      LAST_UPDATE_DATE
,      LAST_UPDATE_LOGIN
,      CAMPAIGN_SCHEDULE_ID
,      DIAL_SERVER_ID
,      DIALING_MODE
,      TOTAL_LOGIN_TIME
,      TOTAL_ACTIVITY_TIME
,      NUM_LOGIN_AGENT
,      MAX_LOGIN_AGENT
,      TOTAL_IDLE_TIME
,      TOTAL_WAIT_TIME
,      TOTAL_TALK_TIME
,      TOTAL_WRAPUP_TIME
,      LONGEST_IDLE_TIME
,      LONGEST_WAIT_TIME
,      LONGEST_TALK_TIME
,      LONGEST_WRAPUP_TIME
,      SHORTEST_IDLE_TIME
,      SHORTEST_WAIT_TIME
,      SHORTEST_TALK_TIME
,      SHORTEST_WRAPUP_TIME
,      TOTAL_DIALS
,      PREVIEW_DIALS
,      PROGRESSIVE_DIALS
,      PREDICTIVE_DIALS
,      MANUAL_DIALS
,      PREDICTIVE_OUTCOME_ID
,      PREDICTIVE_RESULT_ID
,      PREDICTIVE_RESULT_COUNT
,      PREDICTIVE_DIAL_FHQ_COUNT
,      CALLS_OFFERED
,      AGENT_OUTCOME_ID
,      AGENT_RESULT_ID
,      AGENT_RESULT_COUNT
,      POSITIVE_RESPONSE_FLAG
,      NUM_AGENTS_ON_CALL
,      NUM_AGENTS_IN_WRAPUP
,      NUM_AGENTS_AVAILABLE
,      NUM_AGENTS_IDLE
,      NUM_AGENTS_ON_BREAK
,      SECURITY_GROUP_ID
,      OBJECT_VERSION_NUMBER
,      CONTACT_FLAG
,      NUM_CUST_IN_FHQ
,      NUM_VOICE_DETECTED
,      PREDICTIVE_CALLS_OFFERED
,      CAMPAIGN_ID
,      TIMED_PREVIEW_DIALS
,      FTC_ABANDONMENT_COUNT
,      MESSAGE_PLAYED_COUNT
,      CPN_NUM_LOGIN_AGENT
,      CPN_MAX_LOGIN_AGENT
FROM IEC.IEC_REP_CAMPAIGN_DETAILS;

Dependencies

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IEC.IEC_REP_CAMPAIGN_DETAILS does not reference any database object

IEC.IEC_REP_CAMPAIGN_DETAILS is referenced by following:

SchemaAPPS
SynonymIEC_REP_CAMPAIGN_DETAILS