eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

APPS.CCT_COLLECTIONROUTING_PUB dependencies on CCT_INTERACTIONKEYS_PUB

Line 28: ,CCT_INTERACTIONKEYS_PUB.KEY_CUSTOMER_ID

24: -- Get the customer id from wf attribute
25: l_customer_id := WF_ENGINE.GetItemAttrNumber (
26: itemtype
27: ,itemkey
28: ,CCT_INTERACTIONKEYS_PUB.KEY_CUSTOMER_ID
29: );
30: /*
31: -- Call IEX api to get overdue status of customer
32: iex_routing_pvt.isCustomerOverdue (

Line 86: ,CCT_INTERACTIONKEYS_PUB.KEY_CUSTOMER_ID

82: -- Get the customer id from wf attribute
83: l_customer_id := WF_ENGINE.GetItemAttrNumber (
84: itemtype
85: ,itemkey
86: ,CCT_INTERACTIONKEYS_PUB.KEY_CUSTOMER_ID
87: );
88:
89: -- Get the customer id from wf attribute
90: l_call_id := WF_ENGINE.GetItemAttrText (