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TABLE: BIV.BIV_DBI_CLOSED_SUM_F

Object Details

Object Name:	BIV_DBI_CLOSED_SUM_F
Object Type:	TABLE
Owner:	BIV
Subobject Name:
Status:	VALID

This is the Closed Service Request base summary table. It stores details of closed service requests. There is up to one row per service request. When the service request is first closed, a row is inserted into this table. If the service request is reopened, the row is updated with the reopened date. If the service request is reclosed, the row is updated with the new dimensional values and the reopened date is nulled out. The dimensional values are based on the audit row at the time the service request was last closed.

Storage Details

Tablespace:	APPS_TS_SUMMARY
PCT Free:	30
PCT Used:

Indexes

Index	Type	Uniqueness	Tablespace	Column
BIV_DBI_CLOSED_SUM_F_U1	NORMAL	UNIQUE	APPS_TS_SUMMARY	INCIDENT_ID
BIV_DBI_CLOSED_SUM_F_N1	NORMAL	NONUNIQUE	APPS_TS_SUMMARY	CUSTOMER_ID
BIV_DBI_CLOSED_SUM_F_N2	NORMAL	NONUNIQUE	APPS_TS_SUMMARY	REPORT_DATE

Columns

Name	Datatype	Length	Mandatory	Comments
REPORT_DATE	DATE		Yes	The date on which the service request was closed. Trunc of cs_incidents_audit_b.creation_date
INCIDENT_ID	NUMBER		Yes	Incident identifier
INCIDENT_TYPE_ID	NUMBER		Yes	Type identifier, from cs_incidents_audit_b.incident_type_id - Securing dimension
INVENTORY_ITEM_ID	NUMBER		Yes	Inventory item identifier, from cs_incidents_all_b.inventory_item_id
INV_ORGANIZATION_ID	NUMBER		Yes	Inventory organization identifier, from cs_incidents_all_b.inv_organization_id
INCIDENT_SEVERITY_ID	NUMBER		Yes	Severity identifier, from cs_incidents_audit_b.incident_severity_id
CUSTOMER_ID	NUMBER		Yes	Customer identifier, from cs_incidents_all_b.customer_id
OWNER_GROUP_ID	NUMBER		Yes	Owner group identifier, from cs_incidents_audit_b.group_id
SR_CREATION_CHANNEL	VARCHAR2	(50)	Yes	Channel identifier, from cs_incidents_all_b.sr_creation_channel
RESOLUTION_CODE	VARCHAR2	(50)	Yes	Resolution code identifer, from cs_incidents_all_b.resolution_code
REOPENED_DATE	DATE			Date service request was subsequently reopened. Null if service request has not subsequently been reopened.
TIME_TO_CLOSE	NUMBER			If the service request was not subsequently reopened, elapsed time between incident_date and close_date.
CREATION_DATE	DATE		Yes	Standard who column - date when this row was created.
CREATED_BY	NUMBER		Yes	Standard who column - user who created this row (foreign key to FND_USER.USER_ID).
LAST_UPDATE_DATE	DATE		Yes	Standard Who column - date when a user last updated this row.
LAST_UPDATED_BY	NUMBER		Yes	Standard who column - user who last updated this row (foreign key to FND_USER.USER_ID).
LAST_UPDATE_LOGIN	NUMBER			Standard who column - operating system login of user who last updated this row (foreign key to FND_LOGINS.LOGIN_ID).
ESCALATED_FLAG	VARCHAR2	(1)		Flag indicating a SR ever been escalated y/n
INCIDENT_URGENCY_ID	NUMBER			Identifier for service request urgency
INCIDENT_OWNER_ID	NUMBER			Identifier for the owner of the service request

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT REPORT_DATE
,      INCIDENT_ID
,      INCIDENT_TYPE_ID
,      INVENTORY_ITEM_ID
,      INV_ORGANIZATION_ID
,      INCIDENT_SEVERITY_ID
,      CUSTOMER_ID
,      OWNER_GROUP_ID
,      SR_CREATION_CHANNEL
,      RESOLUTION_CODE
,      REOPENED_DATE
,      TIME_TO_CLOSE
,      CREATION_DATE
,      CREATED_BY
,      LAST_UPDATE_DATE
,      LAST_UPDATED_BY
,      LAST_UPDATE_LOGIN
,      ESCALATED_FLAG
,      INCIDENT_URGENCY_ID
,      INCIDENT_OWNER_ID
FROM BIV.BIV_DBI_CLOSED_SUM_F;

Dependencies

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BIV.BIV_DBI_CLOSED_SUM_F does not reference any database object

BIV.BIV_DBI_CLOSED_SUM_F is referenced by following:

APPS: BIV_CLO_SUM_MV; BIV_DBI_CLOSED_SUM_F