eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

APPS.BIX_CALLS_HANDLED_BIN_PKG dependencies on BIX_UTIL_PKG

Line 68: , bix_util_pkg.get_hrmiss_frmt(trunc(SUM(bac.in_talk_time + bac.out_talk_time + bac.in_wrap_time +

64: , 'p' || to_char(l_default_group_id)
65: , rsc.source_name
66: , SUM(bac.in_calls_handled)
67: , SUM(bac.out_calls_handled)
68: , bix_util_pkg.get_hrmiss_frmt(trunc(SUM(bac.in_talk_time + bac.out_talk_time + bac.in_wrap_time +
69: bac.out_wrap_time) / DECODE(SUM(bac.in_calls_handled + bac.out_calls_handled),
70: 0, 1, SUM(bac.in_calls_handled + bac.out_calls_handled))))
71: FROM bix_dm_agent_call_sum bac
72: , jtf_rs_group_members mem

Line 97: , bix_util_pkg.get_hrmiss_frmt(trunc(SUM(bgc.in_talk_time + bgc.out_talk_time + bgc.in_wrap_time +

93: , 'p' || to_char(grp.group_id)
94: , grp.group_name
95: , SUM(bgc.in_calls_handled)
96: , SUM(bgc.out_calls_handled)
97: , bix_util_pkg.get_hrmiss_frmt(trunc(SUM(bgc.in_talk_time + bgc.out_talk_time + bgc.in_wrap_time +
98: bgc.out_wrap_time) / DECODE(SUM(bgc.in_calls_handled + bgc.out_calls_handled), 0, 1,
99: SUM(bgc.in_calls_handled + bgc.out_calls_handled))))
100: FROM
101: bix_dm_group_call_sum bgc