APPS.CSFW_SERVICEREQUEST_PUB dependencies on OKS_ENTITLEMENTS_PUB

Line 273: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;

269: l_msg_count NUMBER;
270: l_msg_data VARCHAR2(200);
271: l_react_by_date DATE;
272: l_date_format varchar(20);
273: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
274: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
275: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
276: l_client_tz_id number;
277: l_server_tz_id number;

Line 274: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;

270: l_msg_data VARCHAR2(200);
271: l_react_by_date DATE;
272: l_date_format varchar(20);
273: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
274: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
275: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
276: l_client_tz_id number;
277: l_server_tz_id number;
278: l_client_date date;

Line 275: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;

271: l_react_by_date DATE;
272: l_date_format varchar(20);
273: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
274: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
275: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
276: l_client_tz_id number;
277: l_server_tz_id number;
278: l_client_date date;
279:

Line 343: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;

339: p_inp_rec.business_process_id := r_incident.business_process_id;
340: p_inp_rec.severity_id := r_incident.incident_severity_id;
341: p_inp_rec.request_date := r_incident.incident_date;
342: p_inp_rec.time_zone_id := l_server_timezone_id;
343: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
344: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
345:
346: /* There is a contract attached to the incident. Retrieve reaction time. */
347: oks_entitlements_pub.get_react_resolve_by_time

Line 344: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;

340: p_inp_rec.severity_id := r_incident.incident_severity_id;
341: p_inp_rec.request_date := r_incident.incident_date;
342: p_inp_rec.time_zone_id := l_server_timezone_id;
343: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
344: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
345:
346: /* There is a contract attached to the incident. Retrieve reaction time. */
347: oks_entitlements_pub.get_react_resolve_by_time
348: (p_api_version => 1.0

Line 347: oks_entitlements_pub.get_react_resolve_by_time

343: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
344: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
345:
346: /* There is a contract attached to the incident. Retrieve reaction time. */
347: oks_entitlements_pub.get_react_resolve_by_time
348: (p_api_version => 1.0
349: ,p_init_msg_list => FND_API.G_TRUE
350: ,p_inp_rec => p_inp_rec
351: ,x_return_status => l_return_status

Line 368: oks_entitlements_pub.check_reaction_times

364: INTO x_txn_group_id;
365: CLOSE C_TXN_GROUP_ID;
366:
367: /*
368: oks_entitlements_pub.check_reaction_times
369: ( p_api_version => 1.0
370: , p_init_msg_list => FND_API.G_TRUE
371: , p_business_process_id => r_incident.business_process_id
372: , p_request_date => r_incident.incident_date