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1517: -- Get the business usage of the responsibility that is attempting to create
1518: -- the SR.
1519: get_business_usage (
1520: p_responsibility_id => p_resp_id,
1521: p_application_id => fnd_global.resp_appl_id,
1522: x_business_usage => l_business_usage );
1523:
1524: -- Get indicator of self service security enabled or not
1525: if ( l_business_usage = 'SELF_SERVICE' ) then
1534: p_type_id => p_service_request_rec.type_id,
1535: p_subtype => G_SR_SUBTYPE,
1536: p_status_id => p_service_request_rec.status_id,
1537: p_resp_id => p_resp_id,
1538: p_resp_appl_id => NVL(p_resp_appl_id,fnd_global.resp_appl_id),
1539: p_business_usage => l_business_usage,
1540: p_ss_srtype_restrict => l_ss_sr_type_restrict,
1541: p_operation => 'CREATE',
1542: x_return_status => lx_return_status,
4037: -- Get the business usage of the responsibility that is attempting to create
4038: -- the SR.
4039: get_business_usage (
4040: p_responsibility_id => p_resp_id,
4041: p_application_id => fnd_global.resp_appl_id,
4042: x_business_usage => l_business_usage );
4043:
4044: IF FND_LOG.level_procedure >= FND_LOG.g_current_runtime_level
4045: THEN
4065: p_type_id => l_old_servicerequest_rec.incident_type_id,
4066: p_subtype => G_SR_SUBTYPE,
4067: p_status_id => p_service_request_rec.status_id, -- not used
4068: p_resp_id => p_resp_id,
4069: p_resp_appl_id => NVL(p_resp_appl_id, fnd_global.resp_appl_id),
4070: p_business_usage => l_business_usage,
4071: p_ss_srtype_restrict => l_ss_sr_type_restrict,
4072: p_operation => 'UPDATE_OLD',
4073: x_return_status => lx_return_status,
4090: p_type_id => p_service_request_rec.type_id,
4091: p_subtype => G_SR_SUBTYPE,
4092: p_status_id => p_service_request_rec.status_id, -- not used
4093: p_resp_id => p_resp_id,
4094: p_resp_appl_id => NVL(p_resp_appl_id, fnd_global.resp_appl_id),
4095: p_business_usage => l_business_usage,
4096: p_ss_srtype_restrict => l_ss_sr_type_restrict,
4097: p_operation => 'UPDATE',
4098: x_return_status => lx_return_status,
6745: -- Get the business usage of the responsibility that is attempting to create
6746: -- the SR.
6747: get_business_usage (
6748: p_responsibility_id => p_resp_id,
6749: p_application_id => fnd_global.resp_appl_id,
6750: x_business_usage => l_business_usage );
6751:
6752: -- Get indicator of self service security enabled or not
6753: if ( l_business_usage = 'SELF_SERVICE' ) then
6762: p_type_id => l_servicerequest_rec.incident_type_id,
6763: p_subtype => G_SR_SUBTYPE,
6764: p_status_id => l_servicerequest_rec.incident_status_id, -- not used
6765: p_resp_id => p_resp_id,
6766: p_resp_appl_id => fnd_global.resp_appl_id,
6767: p_business_usage => l_business_usage,
6768: p_ss_srtype_restrict => l_ss_sr_type_restrict,
6769: p_operation => 'UPDATE_OLD',
6770: x_return_status => lx_return_status,
7605: -- Get the business usage of the responsibility that is attempting to create
7606: -- the SR.
7607: get_business_usage (
7608: p_responsibility_id => p_resp_id,
7609: p_application_id => fnd_global.resp_appl_id,
7610: x_business_usage => l_business_usage );
7611:
7612: -- Get indicator of self service security enabled or not
7613: if ( l_business_usage = 'SELF_SERVICE' ) then
7622: p_type_id => l_servicerequest_rec.incident_type_id,
7623: p_subtype => G_SR_SUBTYPE,
7624: p_status_id => l_servicerequest_rec.incident_status_id, -- not used
7625: p_resp_id => p_resp_id,
7626: p_resp_appl_id => fnd_global.resp_appl_id,
7627: p_business_usage => l_business_usage,
7628: p_ss_srtype_restrict => l_ss_sr_type_restrict,
7629: p_operation => 'UPDATE_OLD',
7630: x_return_status => lx_return_status,
9135: p_type_id => p_service_request_rec.type_id,
9136: p_subtype => G_SR_SUBTYPE,
9137: P_status_id => p_service_request_rec.updated_status_id,
9138: p_resp_id => p_resp_id,
9139: p_resp_appl_id => NVL(p_resp_appl_id,fnd_global.resp_appl_id) -- new for 11.5.10
9140: p_business_usage => NULL, -- new for 11.5.10
9141: p_ss_srtype_restrict => NULL, -- new for 11.5.10
9142: p_operation => p_operation,
9143: x_return_status => l_return_status,
9150: p_type_id => p_service_request_rec.type_id,
9151: p_subtype => G_SR_SUBTYPE,
9152: P_status_id => p_service_request_rec.status_id,
9153: p_resp_id => p_resp_id,
9154: p_resp_appl_id => NVL(p_resp_appl_id,fnd_global.resp_appl_id) -- new for 11.5.10
9155: p_business_usage => NULL, -- new for 11.5.10
9156: p_ss_srtype_restrict => NULL, -- new for 11.5.10
9157: p_operation => p_operation,
9158: x_return_status => l_return_status,