22: -- Liang Xia 10/17/2003 Pass cust_pref_lang_code, last_update_channel to
23: -- updated SR api, default last_update_channel as "EMAIL"
24: -- for 115.10 compliance
25:
26: -- Liang Xia 08/16/2004 Added fnd_global.apps_initialize for Update_Status on 115.10
27: -- to accomendate new feature of resp-type mapping feature
28: -- bug 3788494 ( iemvsrvs.pls 115.3 )
29: -- PKESANI 02/09/2006 As a part of ACSR project, added procedure IEM_CREATE_SR
30: -- as a wrapper API for auto create SR.
874: l_workflow_process_id := p_workflow_process_id;
875: l_comments := p_comments;
876: l_public_comment_flag := p_public_comment_flag;
877:
878: fnd_global.apps_initialize( user_id=>l_user_id,
879: resp_id=>l_resp_id,
880: resp_appl_id=>l_resp_appl_id);
881:
882: CS_SERVICEREQUEST_PUB.Update_Status