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APPS.CCT_SERVERDATAINPUT_PUB dependencies on STANDARD

Line 92: Total occurences in this minute. Standard identification tone?

88: Total occurences in this minute.
89:
90: : p_sit_count IN NUMBER Optional
91: Default = NULL
92: Total occurences in this minute. Standard identification tone?
93:
94: : p_rna_count IN NUMBER Optional
95: Default = NULL
96: Total occurences in this minute. Ring no answer.

Line 128: Standard deviation of idle time for agents this minute. In seconds.

124: Average idle time for agents this minute. In seconds.
125:
126: : p_wait_time_std_dev IN NUMBER Optional
127: Default = NULL
128: Standard deviation of idle time for agents this minute. In seconds.
129:
130: : p_wait_time_cumulative_avg IN NUMBER Optional
131: Default = NULL
132: Average idle time for agents cumulative for today. In seconds.

Line 136: Standard deviation of idle time for agents cumulative for today.

132: Average idle time for agents cumulative for today. In seconds.
133:
134: : p_wait_time_cumulative_stddev IN NUMBER Optional
135: Default = NULL
136: Standard deviation of idle time for agents cumulative for today.
137: In seconds.
138:
139: : p_wait_time_minimum IN NUMBER Optional
140: Default = NULL

Line 535: Standard deviation for average speed to answer.

531: = p_speed_to_answer_total / p_interactions_answered
532:
533: : p_speed_to_answer_std_dev IN NUMBER Optional
534: Default = NULL
535: Standard deviation for average speed to answer.
536:
537: : p_speed_to_answer_total IN NUMBER Optional
538: Default = NULL
539: Total speed to answer time, in seconds.

Line 548: Standard deviation for average wait to abandon.

544: = p_wait_to_abandon_total / p_interactions_abandoned
545:
546: : p_wait_to_abandon_std_dev IN NUMBER Optional
547: Default = NULL
548: Standard deviation for average wait to abandon.
549:
550: : p_wait_to_abandon_total IN NUMBER Optional
551: Default = NULL
552: Total wait to abandon, in seconds.