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TABLE: IEC.IEC_G_REP_AGENT_PERFORMANCE

Object Details
Object Name: IEC_G_REP_AGENT_PERFORMANCE
Object Type: TABLE
Owner: IEC
Subobject Name:
Status: VALID

***** Warning: Oracle Internal Use Only *****

Oracle Corporation does not support access to Oracle
applications data using this object, except from standard Oracle Applications programs.

Storage Details
Tablespace: TablespaceAPPS_TS_ARCHIVE
PCT Free: 10
PCT Used:
Indexes
Index Type Uniqueness Tablespace Column
IEC_G_REP_AGENT_PERFORMANCE_N1 NORMAL NONUNIQUE TablespaceAPPS_TS_ARCHIVE ColumnDATA_START_TIME
ColumnCAMPAIGN_SCHEDULE_ID
IEC_G_REP_AGENT_PERFORMANCE_N2 NORMAL NONUNIQUE TablespaceAPPS_TS_ARCHIVE ColumnLAST_UPDATE_DATE
Columns
Name Datatype Length Mandatory Comments
AGENT_PERFORMANCE_ID NUMBER (15) Yes Unique identifier.
CREATED_BY NUMBER (15) Yes Standard who column.
CREATION_DATE DATE
Yes Standard who column.
LAST_UPDATE_LOGIN NUMBER (15)
Standard who column.
LAST_UPDATE_DATE DATE
Yes Standard who column.
LAST_UPDATED_BY NUMBER (15) Yes Standard who column.
CAMPAIGN_SCHEDULE_ID NUMBER (15) Yes Identifies the campaign schedule defined in AMS_CAMPAIGN_SCHDULES_B.
RESOURCE_ID NUMBER (15) Yes Identifies the resource defined in JTF_RS_RESOURCE_EXTNS.
DATA_START_TIME DATE
Yes Start time of the current interval during which the results are tallied.
DATA_END_TIME DATE
Yes End time of the current interval during which the results were tallied.
LOGIN_TIME NUMBER (9)
Time for which the agent was logged in during the current interval.
CALLS_SERVICED NUMBER (9)
Number of calls serviced by the agent during the current interval.
TALK_TIME NUMBER (9)
Time for which the agent was talkingt during the current interval.
WAIT_TIME NUMBER (9)
Time for which the agent was waiting for a call during the current interval.
WRAPUP_TIME NUMBER (9)
Time for which the agent was performing wrap up tasks during the current interva.
IDLE_TIME NUMBER (9)
Time for which the agent was idle during the current interval.
RESULT_ID NUMBER (15)
Represents the result of the customer interaction.
TOTAL_RESULT_COUNT NUMBER (9)
Represents the number occurences of the current result id.
SECURITY_GROUP_ID NUMBER (15)
Used in hosted environments.
OBJECT_VERSION_NUMBER NUMBER (9)
Standard who column.
Query Text

Cut, paste (and edit) the following text to query this object:


SELECT AGENT_PERFORMANCE_ID
,      CREATED_BY
,      CREATION_DATE
,      LAST_UPDATE_LOGIN
,      LAST_UPDATE_DATE
,      LAST_UPDATED_BY
,      CAMPAIGN_SCHEDULE_ID
,      RESOURCE_ID
,      DATA_START_TIME
,      DATA_END_TIME
,      LOGIN_TIME
,      CALLS_SERVICED
,      TALK_TIME
,      WAIT_TIME
,      WRAPUP_TIME
,      IDLE_TIME
,      RESULT_ID
,      TOTAL_RESULT_COUNT
,      SECURITY_GROUP_ID
,      OBJECT_VERSION_NUMBER
FROM IEC.IEC_G_REP_AGENT_PERFORMANCE;

Dependencies

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IEC.IEC_G_REP_AGENT_PERFORMANCE does not reference any database object

IEC.IEC_G_REP_AGENT_PERFORMANCE is referenced by following:

SchemaAPPS
SynonymIEC_G_REP_AGENT_PERFORMANCE