eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

DBA Data [Home] [Help] [Dependency Information]

TABLE: CCT.CCT_AGENT_RT_STATS

Object Details

Object Name:	CCT_AGENT_RT_STATS
Object Type:	TABLE
Owner:	CCT
FND Design Data:	CCT.CCT_AGENT_RT_STATS
Subobject Name:
Status:	VALID

This table keeps tracked of logged in agents.

Storage Details

Tablespace:	APPS_TS_TX_DATA
PCT Free:	10
PCT Used:

Indexes

Index	Type	Uniqueness	Tablespace	Column
CCT_AGENTID_U1	NORMAL	UNIQUE	APPS_TS_TX_IDX	AGENT_ID

Columns

Name	Datatype	Length	Mandatory	Comments
AGENT_RT_STAT_ID	NUMBER		Yes	Agent RT Stat Unique ID, also used as a unique reference for an agent
AGENT_ID	NUMBER		Yes	Stores Resource_ID of the Agent
CLIENT_ID	NUMBER		Yes	COPY. From CCT_CLIENT. Client agent is using.
AVAILABLE	VARCHAR2	(1)		OTM. T/F; T if agent is logged i
MCM_ID	NUMBER		Yes	COPY. From CCT_OTM. OTM agent is logged into.
CONTEXT	VARCHAR2	(30)		Descriptive Flexfields Structure Defining Column
ATTRIBUTE1	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE2	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE3	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE4	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE5	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE6	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE7	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE8	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE9	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE10	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE11	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE12	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE13	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE14	VARCHAR2	(150)		Descriptive Flexfield Segment Column
ATTRIBUTE15	VARCHAR2	(150)		Descriptive Flexfield Segment Column
CREATED_BY	NUMBER	(15)	Yes	Standard who column
CREATION_DATE	DATE		Yes	Standard who column
LAST_UPDATE_DATE	DATE		Yes	Standard who column
LAST_UPDATED_BY	NUMBER	(15)	Yes	Standard who column
LAST_UPDATE_LOGIN	NUMBER	(15)		Standard who column
SECURITY_GROUP_ID	NUMBER			Used in hosted environments
GET_WORK	VARCHAR2	(1)		Is Ready to Get Work
HAS_CALL	VARCHAR2	(1)		Is agent on a call
MEDIA_TYPE	NUMBER	(8)		Media Type
APP_ID	NUMBER	(15)		App Id
RESP_ID	NUMBER	(15)		Responsibility Id
FND_USER_ID	NUMBER	(15)		Foreign Key to FND_USERS if the Agent is not defined in JTF_Resource but only a FND USEr
EMPLOYEE_ID	NUMBER	(15)		Foreign Key to HR_Employees if the Agent is not defined in JTF_Resource but only a HR Employee
PREFERRED_DEVICE_ID	NUMBER	(15)		Foreign key to CCT_AGENT_PREFERRED_DEVICES table, stores the preferred device id used by an agent

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT AGENT_RT_STAT_ID
,      AGENT_ID
,      CLIENT_ID
,      AVAILABLE
,      MCM_ID
,      CONTEXT
,      ATTRIBUTE1
,      ATTRIBUTE2
,      ATTRIBUTE3
,      ATTRIBUTE4
,      ATTRIBUTE5
,      ATTRIBUTE6
,      ATTRIBUTE7
,      ATTRIBUTE8
,      ATTRIBUTE9
,      ATTRIBUTE10
,      ATTRIBUTE11
,      ATTRIBUTE12
,      ATTRIBUTE13
,      ATTRIBUTE14
,      ATTRIBUTE15
,      CREATED_BY
,      CREATION_DATE
,      LAST_UPDATE_DATE
,      LAST_UPDATED_BY
,      LAST_UPDATE_LOGIN
,      SECURITY_GROUP_ID
,      GET_WORK
,      HAS_CALL
,      MEDIA_TYPE
,      APP_ID
,      RESP_ID
,      FND_USER_ID
,      EMPLOYEE_ID
,      PREFERRED_DEVICE_ID
FROM CCT.CCT_AGENT_RT_STATS;

Dependencies

[top of page]

CCT.CCT_AGENT_RT_STATS does not reference any database object

CCT.CCT_AGENT_RT_STATS is referenced by following:

APPS: CCT_AGENT_RT_STATS