Oracle eBusiness Suite Technical Reference

Release 11i - Copyright (c) 2001 - 2005 Oracle

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eTRM - IEB Tables and Views

TABLE - IEB.IEB_AGENT_INDEXES
TABLE - IEB.IEB_AGENT_MAPS
TABLE - IEB.IEB_INB_SVC_COVERAGES
TABLE - IEB.IEB_MEDIA_TASK_SOURCES
TABLE - IEB.IEB_MMS_SERVERS
TABLE - IEB.IEB_OUTB_SVC_COVERAGES
TABLE - IEB.IEB_SERVICE_PLANS
TABLE - IEB.IEB_SVC_CAT_TEMPS_B
TABLE - IEB.IEB_SVC_CAT_TEMPS_TL
TABLE - IEB.IEB_SVC_VIRTUAL_QUEUES
TABLE - IEB.IEB_WBST_WB_SC_RULES
TABLE - IEB.IEB_WB_SERVERS
TABLE - IEB.IEB_WB_SKILL_TRANS
TABLE - IEB.IEB_WB_SVC_CATS
TABLE - IEB.IEB_WB_SVC_CAT_RULES
TABLE - IEB.IEB_WB_SVRS_MMS_SVRS
TABLE - IEB.IEB_WB_WORK_ITEMS
VIEW - APPS.IEB_SVC_CAT_CLASSIFICATIONS_V
VIEW - APPS.IEB_SVC_CAT_TEMPLATES

Table: IEB_AGENT_INDEXES

Description: Mapping of Agent IDs with internal bit map indexes, for IEB server internal use only.
Primary Key: IEB_AGENT_INDEXES_PK
  1. AGENT_ID
  2. WBSVR_WBSVR_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_AGENT_INDEXES.WBSVR_WBSVR_ID IEB_WB_SERVERS

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IEB.IEB_AGENT_INDEXES does not reference any database object

IEB.IEB_AGENT_INDEXES is referenced by following:

IEB
VIEW - IEB_AGENT_INDEXES#

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Table: IEB_AGENT_MAPS

Description: Indexes of member agents for virtual queues.
Primary Key: IEB_AGENT_MAPS_PK
  1. AGTMAP_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_AGENT_MAPS.SVCVQ_SVCVQ_ID IEB_SVC_VIRTUAL_QUEUES

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IEB.IEB_AGENT_MAPS does not reference any database object

IEB.IEB_AGENT_MAPS is referenced by following:

IEB
VIEW - IEB_AGENT_MAPS#

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Table: IEB_INB_SVC_COVERAGES

Description: Service goals of coverage periods within inbound service plans.
Primary Key: IEB_INB_SVC_COVERAGES_PK
  1. ISVCCOV_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_INB_SVC_COVERAGES.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS

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IEB.IEB_INB_SVC_COVERAGES does not reference any database object

IEB.IEB_INB_SVC_COVERAGES is referenced by following:

IEB
VIEW - IEB_INB_SVC_COVERAGES#

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Table: IEB_MEDIA_TASK_SOURCES

Description: Media sources of Media Manager Servers. (Obsolete table)
Primary Key: IEB_MEDIA_TASK_SOURCES_PK
  1. MTS_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_MEDIA_TASK_SOURCES.MMSSVR_MMSSVR_ID IEB_MMS_SERVERS

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IEB.IEB_MEDIA_TASK_SOURCES does not reference any database object

IEB.IEB_MEDIA_TASK_SOURCES is referenced by following:

IEB
VIEW - IEB_MEDIA_TASK_SOURCES#

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Table: IEB_MMS_SERVERS

Description: Summary of media server information. This is an obsolete table, replaced by IEO server location schema.
Primary Key: IEB_MMS_SERVERS_PK
  1. MMSSVR_ID
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_MEDIA_TASK_SOURCES.MMSSVR_MMSSVR_ID IEB_MMS_SERVERS
IEB_WB_SVRS_MMS_SVRS.MMSSVR_MMSSVR_ID IEB_MMS_SERVERS

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IEB.IEB_MMS_SERVERS does not reference any database object

IEB.IEB_MMS_SERVERS is referenced by following:

IEB
VIEW - IEB_MMS_SERVERS#

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Table: IEB_OUTB_SVC_COVERAGES

Description: Service goals of coverage periods of outbound service plans.
Primary Key: IEB_OUTB_SVC_COVERAGES_PK
  1. OSVCCOV_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_OUTB_SVC_COVERAGES.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS

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IEB.IEB_OUTB_SVC_COVERAGES does not reference any database object

IEB.IEB_OUTB_SVC_COVERAGES is referenced by following:

IEB
VIEW - IEB_OUTB_SVC_COVERAGES#

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Table: IEB_SERVICE_PLANS

Description: Summary information of service plans.
Primary Key: IEB_SERVICE_PLANS_PK
  1. SVCPLN_ID
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_INB_SVC_COVERAGES.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS
IEB_OUTB_SVC_COVERAGES.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS
IEB_SVC_CAT_TEMPS_B.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS
IEB_WB_SVC_CATS.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS

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IEB.IEB_SERVICE_PLANS does not reference any database object

IEB.IEB_SERVICE_PLANS is referenced by following:

IEB
VIEW - IEB_SERVICE_PLANS#

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Table: IEB_SVC_CAT_TEMPS_B

Description: Templates for Top Level Service Categories
Primary Key: IEB_SVC_CAT_TEMPS_B_PK
  1. WBSC_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_SVC_CAT_TEMPS_B.PARENT_ID IEB_SVC_CAT_TEMPS_B
IEB_SVC_CAT_TEMPS_B.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_SVC_CAT_TEMPS_B.PARENT_ID IEB_SVC_CAT_TEMPS_B
IEB_SVC_CAT_TEMPS_TL.WBSC_ID IEB_SVC_CAT_TEMPS_B

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IEB.IEB_SVC_CAT_TEMPS_B does not reference any database object

IEB.IEB_SVC_CAT_TEMPS_B is referenced by following:

IEB
VIEW - IEB_SVC_CAT_TEMPS_B#

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Table: IEB_SVC_CAT_TEMPS_TL

Description: Translated Service Category Name
Primary Key: IEB_SCTEMPTL_PK
  1. WBSC_ID
  2. LANGUAGE
Primary Key: IEB_SCTEMPTL_UK
  1. LANGUAGE
  2. SERVICE_CATEGORY_NAME
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_SVC_CAT_TEMPS_TL.WBSC_ID IEB_SVC_CAT_TEMPS_B

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IEB.IEB_SVC_CAT_TEMPS_TL does not reference any database object

IEB.IEB_SVC_CAT_TEMPS_TL is referenced by following:

IEB
VIEW - IEB_SVC_CAT_TEMPS_TL#

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Table: IEB_SVC_VIRTUAL_QUEUES

Description: Summary information of virtal queues, i.e., dynamic agent groups, for IEB server internal use.
Primary Key: IEB_SVC_VIRTUAL_QUEUES_PK
  1. SVCVQ_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_SVC_VIRTUAL_QUEUES.WBSC_WBSC_ID IEB_WB_SVC_CATS
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_AGENT_MAPS.SVCVQ_SVCVQ_ID IEB_SVC_VIRTUAL_QUEUES
IEB_WB_WORK_ITEMS.SVCVQ_SVCVQ_ID IEB_SVC_VIRTUAL_QUEUES

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IEB.IEB_SVC_VIRTUAL_QUEUES does not reference any database object

IEB.IEB_SVC_VIRTUAL_QUEUES is referenced by following:

IEB
VIEW - IEB_SVC_VIRTUAL_QUEUES#

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Table: IEB_WBST_WB_SC_RULES

Description: Intersection table that defines the M to M relations between service category selection rules and skill requirements.
Primary Key: IEB_WBST_WB_SC_RULES_PK
  1. WBSKTR_WBSKTR_ID
  2. WBSCRULE_WBSCRULE_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_WBST_WB_SC_RULES.WBSCRULE_WBSCRULE_ID IEB_WB_SVC_CAT_RULES
IEB_WBST_WB_SC_RULES.WBSKTR_WBSKTR_ID IEB_WB_SKILL_TRANS

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IEB.IEB_WBST_WB_SC_RULES does not reference any database object

IEB.IEB_WBST_WB_SC_RULES is referenced by following:

IEB
VIEW - IEB_WBST_WB_SC_RULES#

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Table: IEB_WB_SERVERS

Description: Summary Information of IEB servers.
Primary Key: IEB_WB_SERVERS_NM_UK
  1. WB_SERVER_NAME
Primary Key: IEB_WB_SERVERS_PK
  1. WBSVR_ID
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_AGENT_INDEXES.WBSVR_WBSVR_ID IEB_WB_SERVERS
IEB_WB_SVC_CATS.WBSVR_WBSVR_ID IEB_WB_SERVERS
IEB_WB_SVRS_MMS_SVRS.WBSVR_WBSVR_ID IEB_WB_SERVERS

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IEB.IEB_WB_SERVERS does not reference any database object

IEB.IEB_WB_SERVERS is referenced by following:

IEB
VIEW - IEB_WB_SERVERS#

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Table: IEB_WB_SKILL_TRANS

Description: Definition of skill requirements for service category selection rules.
Primary Key: IEB_WB_SKILL_TRANS_PK
  1. WBSKTR_ID
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_WBST_WB_SC_RULES.WBSKTR_WBSKTR_ID IEB_WB_SKILL_TRANS

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IEB.IEB_WB_SKILL_TRANS does not reference any database object

IEB.IEB_WB_SKILL_TRANS is referenced by following:

IEB
VIEW - IEB_WB_SKILL_TRANS#

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Table: IEB_WB_SVC_CATS

Description: Summary Information of service categories.
Primary Key: IEB_WB_SVC_CATS_PK
  1. WBSC_ID
Primary Key: WBSC_UK
  1. SERVICE_CATEGORY_NAME
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_WB_SVC_CATS.PARENT_ID IEB_WB_SVC_CATS
IEB_WB_SVC_CATS.SVCPLN_SVCPLN_ID IEB_SERVICE_PLANS
IEB_WB_SVC_CATS.WBSVR_WBSVR_ID IEB_WB_SERVERS
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_SVC_VIRTUAL_QUEUES.WBSC_WBSC_ID IEB_WB_SVC_CATS
IEB_WB_SVC_CATS.PARENT_ID IEB_WB_SVC_CATS
IEB_WB_SVC_CAT_RULES.WBSC_WBSC_ID IEB_WB_SVC_CATS

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IEB.IEB_WB_SVC_CATS does not reference any database object

IEB.IEB_WB_SVC_CATS is referenced by following:

IEB
VIEW - IEB_WB_SVC_CATS#

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Table: IEB_WB_SVC_CAT_RULES

Description: Rules for selecting inbound media tasks into service categories.
Primary Key: IEB_WB_SVC_CAT_RULES_PK
  1. WBSCRULE_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_WB_SVC_CAT_RULES.WBSC_WBSC_ID IEB_WB_SVC_CATS
Foreign Keys to this table:
Foreign Key Column Foreign Table
IEB_WBST_WB_SC_RULES.WBSCRULE_WBSCRULE_ID IEB_WB_SVC_CAT_RULES

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IEB.IEB_WB_SVC_CAT_RULES does not reference any database object

IEB.IEB_WB_SVC_CAT_RULES is referenced by following:

IEB
VIEW - IEB_WB_SVC_CAT_RULES#

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Table: IEB_WB_SVRS_MMS_SVRS

Description: Intersection table between Media Manager Servers and IEB servers. (Obsolete).
Primary Key: IEB_WB_SVRS_MMS_SVRS_PK
  1. WBMMS_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_WB_SVRS_MMS_SVRS.MMSSVR_MMSSVR_ID IEB_MMS_SERVERS
IEB_WB_SVRS_MMS_SVRS.WBSVR_WBSVR_ID IEB_WB_SERVERS

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IEB.IEB_WB_SVRS_MMS_SVRS does not reference any database object

IEB.IEB_WB_SVRS_MMS_SVRS is referenced by following:

IEB
VIEW - IEB_WB_SVRS_MMS_SVRS#

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Table: IEB_WB_WORK_ITEMS

Description: Media work items.
Primary Key: IEB_WB_WORK_ITEMS_PK
  1. WITM_ID
Primary Key: IEB_WB_WORK_ITEM_UK
  1. WORK_ITEM_ID
Foreign Keys from this table:
Foreign Key Column Foreign Table
IEB_WB_WORK_ITEMS.SVCVQ_SVCVQ_ID IEB_SVC_VIRTUAL_QUEUES

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IEB.IEB_WB_WORK_ITEMS does not reference any database object

IEB.IEB_WB_WORK_ITEMS is referenced by following:

IEB
VIEW - IEB_WB_WORK_ITEMS#

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View: IEB_SVC_CAT_CLASSIFICATIONS_V

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APPS.IEB_SVC_CAT_CLASSIFICATIONS_V references the following:

APPS
SYNONYM - IEB_WB_SERVERS
SYNONYM - IEB_WB_SVC_CATS
SYNONYM - IEB_WB_SVC_CAT_RULES

APPS.IEB_SVC_CAT_CLASSIFICATIONS_V is not referenced by any database object

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View: IEB_SVC_CAT_TEMPLATES

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APPS.IEB_SVC_CAT_TEMPLATES references the following:

APPS
SYNONYM - IEB_SVC_CAT_TEMPS_B
SYNONYM - IEB_SVC_CAT_TEMPS_TL

APPS.IEB_SVC_CAT_TEMPLATES is not referenced by any database object

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