eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: CS_KB_INTERNAL_CODES

Product:	CS - Service
Meaning:	Knowledge: Internal codes for Solution Status
Description:	Internal codes for solution status

Quick Codes

Code	Meaning	Description
NOT	Notified	Notified (inside workflow process)
OBS	Obsoleted	Obsoleted (soft deleted)
OUT	Outdated	Outdated (published solution that has been republished)
PUB	Published	Published (search key)
REJ	Solution Rejected	Solution Rejected
SAV	Draft	Draft (created and saved)