Product: | IEU - Universal Work Queue |
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Meaning: | Break Reason |
Description: | The Break reasons for UWQ Agents |
Code | Meaning | Description |
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BREAK_REASON_AFTERNOON | Afternoon Break | User wants to go for an afternoon break |
BREAK_REASON_END | End Session | User wants to end his session |
BREAK_REASON_EVENING | Evening Break | User wants to go for an evening break |
BREAK_REASON_OTHER | Other Work | User wants to go for some other work |
BREAK_RSN_LUNCH | Lunch | User wants to go for lunch |
BREAK_RSN_MEETING | Meeting | User wants to go for a meeting |
BREAK_RSN_MORNING | Morning Break | User wants to go for a morning break |
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