eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: JTF_IH_SOURCE_NAMES

Product:	JTF - CRM Foundation
Meaning:	Interaction History Source Names
Description:	Interaction History Source Names

Quick Codes

Code	Meaning	Description
AMS	Oracle Marketing
AST	TeleSales
CSC	Customer Care
CSS	Support
IEC	Advanced Outbound
IEM	Oracle eMail Center
IES	Scripting
IEX	Oracle Collections
IGS	Oracle Student Systems
IGW	Oracle Grants Proposal
JTF	CRM Foundation (Fulfillment)
OKL	Oracle Lease Management
QOT	Oracle Quoting