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Lookup Type: CSZ_GLOBAL_ACTIONS_SDESK

Product:	CS - Service
Meaning:	HTML Service- Update SR- Global Actions for Service Desk
Description:	HTML Service- Update SR- Global Actions for Service Desk

Quick Codes

Code	Meaning	Description
ASSIGNTOME	Assign to Me	Assign to Me
AUDITREPORT	Audit Report	Audit Report
COPYSR	Copy Service Request	Copy Service Request
CREATESOLUTION	Create Solution	Create Solution
ERECORD	E-Record Detail	E-Record Detail
GENERATEREPORT	Generate Report	Generate Report
SEARCHFORSIMILAR	Search For Similar	Search For Similar
SNOOZENEXT	Snooze and Get Next	Snooze and Get Next
SRESCALATION	Service Request Escalation	Service Request Escalation
STARTCONF	Start Conference	Start Conference