Code |
Meaning |
Description |
1 |
Service Request |
This screenpop type is used for service request inquiries or updates. |
10 |
Sales Order |
This screenpop type is used for sales order inquiries or updates. |
11 |
New Sales Order |
This screenpop type is used for sales order creation. |
12 |
RMA*+ |
This screenpop type is used for RMA inquiries or updates. |
13 |
New RMA |
This screenpop type is used for RMA creation. |
14 |
Lead |
This screenpop type is used for lead creation. |
15 |
Quote |
This screenpop type is used for quote requests. |
16 |
Event |
This screenpop type is used for event inquiries or enrollments. |
17 |
Invoice |
This screenpop type is used for invoice inquiries or updates. |
2 |
New Service Request |
This screenpop type is used for service request creation. |
3 |
Customer Product |
This screenpop type is used for installed base inquiries or updates. |
4 |
Order Service |
This screenpop type is used for service orders. |
5 |
Renew Service |
This screenpop type is used for service renewals. |
6 |
Terminate Service |
This screenpop type is used for service terminations. |
7 |
Depot Repair |
This screenpop type is used for repair inquiries or updates. |
8 |
Customer |
This screenpop type is used for customer information inquiries or updates. |
9 |
New Customer |
This screenpop type is used for customer creation. |