| Code |
Meaning |
Description |
| IEMDRECEIVEDDATE |
Received Date |
|
| IEMDSENTDATE |
Sent Date |
|
| IEMDSYSTEMDATE |
System Date |
|
| IEMNAGENTID |
Agent ID |
|
| IEMNBZSALELEADID |
Lead ID |
|
| IEMNBZTSRVSRID |
Service Request ID |
|
| IEMNCONTACTID |
Contact ID |
|
| IEMNCUSTOMERID |
Customer ID |
|
| IEMNMESSAGESIZE |
Message Size ( in Bytes ) |
|
| IEMNSCOREPERCENT |
Score Percent |
|
| IEMSALLINTENTS |
All Intents |
|
| IEMSCUSTOMWFVAL |
Custom Workflow Return Value |
|
| IEMSDOMAINNAME |
Domain Name |
|
| IEMSEMAILINTENT |
Email Top Intent |
|
| IEMSLANGUAGE |
Language |
|
| IEMSMESSAGETYPE |
Message Type |
|
| IEMSORGANIZATION |
Organization |
|
| IEMSPRIORITY |
Priority |
|
| IEMSROUTINGCLASSIFICATION |
Classification |
|
| IEMSSENDERNAME |
Sender's Email Address |
|
| IEMSSUBJECT |
Subject |
|
| IEMSTOADDRESS |
To Address |
|
| IEMSUSERACCTNAME |
User Account Name |
|
| IEMTRECEIVEDTIME |
Received Time ( hh24:mm:ss ) |
|
| IEMTSENTTIME |
Sent Time ( hh24:mm:ss ) |
|
| IEMTSYSTEMTIME |
System Time ( hh24:mm:ss ) |
|