Code |
Meaning |
Description |
IEMDRECEIVEDDATE |
Received Date |
|
IEMDSENTDATE |
Sent Date |
|
IEMDSYSTEMDATE |
System Date |
|
IEMNAGENTID |
Agent ID |
|
IEMNBZSALELEADID |
Lead ID |
|
IEMNBZTSRVSRID |
Service Request ID |
|
IEMNCONTACTID |
Contact ID |
|
IEMNCUSTOMERID |
Customer ID |
|
IEMNMESSAGESIZE |
Message Size ( in Bytes ) |
|
IEMNSCOREPERCENT |
Score Percent |
|
IEMSALLINTENTS |
All Intents |
|
IEMSCUSTOMWFVAL |
Custom Workflow Return Value |
|
IEMSDOMAINNAME |
Domain Name |
|
IEMSEMAILINTENT |
Email Top Intent |
|
IEMSLANGUAGE |
Language |
|
IEMSMESSAGETYPE |
Message Type |
|
IEMSORGANIZATION |
Organization |
|
IEMSPRIORITY |
Priority |
|
IEMSROUTINGCLASSIFICATION |
Classification |
|
IEMSSENDERNAME |
Sender's Email Address |
|
IEMSSUBJECT |
Subject |
|
IEMSTOADDRESS |
To Address |
|
IEMSUSERACCTNAME |
User Account Name |
|
IEMTRECEIVEDTIME |
Received Time ( hh24:mm:ss ) |
|
IEMTSENTTIME |
Sent Time ( hh24:mm:ss ) |
|
IEMTSYSTEMTIME |
System Time ( hh24:mm:ss ) |
|