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View: CSC_INTERACTIONS_V

Product: CSC - Customer Care
Description: View of JTF_IH_INTERACTIONS . This view is used to get Inteaction details for a party.
Implementation/DBA Data: ViewAPPS.CSC_INTERACTIONS_V
View Text

SELECT INT.INTERACTION_ID
, INT.ROWID ROW_ID
, INT.CREATION_DATE
, INT.CREATED_BY
, INT.LAST_UPDATE_DATE
, INT.LAST_UPDATED_BY
, INT.LAST_UPDATE_LOGIN
, INT.PARTY_ID
, HZ.PARTY_NAME
, INT.START_DATE_TIME
, INT.END_DATE_TIME
, INT. DURATION
, INT.OUTCOME_ID
, OUT.OUTCOME_CODE
, OUT.SHORT_DESCRIPTION OUT_DESC
, INT.RESULT_ID
, RSL.RESULT_CODE
, RSL.SHORT_DESCRIPTION RSL_DESC
, INT.REASON_ID
, REA.REASON_CODE
, REA.SHORT_DESCRIPTION REA_DESC
, INT.FOLLOW_UP_ACTION
, INT.INTER_INTERACTION_DURATION
, INT.INTERACTION_INTERS_ID
, INT.METHOD_CODE
, INT.NON_PRODUCTIVE_TIME_AMOUNT
, INT.OBJECT_ID
, INT.OBJECT_TYPE
, INT.OBJECT_VERSION_NUMBER
, INT.PREVIEW_TIME_AMOUNT
, INT.PRODUCTIVE_TIME_AMOUNT
, INT.REFERENCE_FORM
, INT.SCRIPT_ID
, INT.SOURCE_CODE
, INT.SOURCE_CODE_ID
, INT.WRAP_UP_TIME_AMOUNT
, INT.ATTRIBUTE_CATEGORY
, INT.ATTRIBUTE1
, INT.ATTRIBUTE2
, INT.ATTRIBUTE3
, INT.ATTRIBUTE4
, INT.ATTRIBUTE5
, INT.ATTRIBUTE6
, INT.ATTRIBUTE7
, INT.ATTRIBUTE8
, INT.ATTRIBUTE9
, INT.ATTRIBUTE10
, INT.ATTRIBUTE11
, INT.ATTRIBUTE12
, INT.ATTRIBUTE13
, INT.ATTRIBUTE14
, INT.ATTRIBUTE15
FROM JTF_IH_INTERACTIONS INT
, HZ_PARTIES HZ
, JTF_IH_OUTCOMES_TL OUT
, JTF_IH_RESULTS_TL RSL
, JTF_IH_REASONS_TL REA
WHERE INT.PARTY_ID = HZ.PARTY_ID
AND INT.OUTCOME_ID = OUT.OUTCOME_ID(+)
AND OUT.LANGUAGE(+) = USERENV('LANG')
AND INT.RESULT_ID = RSL.RESULT_ID(+)
AND RSL.LANGUAGE(+) = USERENV('LANG')
AND INT.REASON_ID = REA.REASON_ID(+)
AND REA.LANGUAGE(+) = USERENV('LANG')

Columns

Name
INTERACTION_ID
ROW_ID
CREATION_DATE
CREATED_BY
LAST_UPDATE_DATE
LAST_UPDATED_BY
LAST_UPDATE_LOGIN
PARTY_ID
PARTY_NAME
START_DATE_TIME
END_DATE_TIME
DURATION
OUTCOME_ID
OUTCOME_CODE
OUT_DESC
RESULT_ID
RESULT_CODE
RSL_DESC
REASON_ID
REASON_CODE
REA_DESC
FOLLOW_UP_ACTION
INTER_INTERACTION_DURATION
INTERACTION_INTERS_ID
METHOD_CODE
NON_PRODUCTIVE_TIME_AMOUNT
OBJECT_ID
OBJECT_TYPE
OBJECT_VERSION_NUMBER
PREVIEW_TIME_AMOUNT
PRODUCTIVE_TIME_AMOUNT
REFERENCE_FORM
SCRIPT_ID
SOURCE_CODE
SOURCE_CODE_ID
WRAP_UP_TIME_AMOUNT
ATTRIBUTE_CATEGORY
ATTRIBUTE1
ATTRIBUTE2
ATTRIBUTE3
ATTRIBUTE4
ATTRIBUTE5
ATTRIBUTE6
ATTRIBUTE7
ATTRIBUTE8
ATTRIBUTE9
ATTRIBUTE10
ATTRIBUTE11
ATTRIBUTE12
ATTRIBUTE13
ATTRIBUTE14
ATTRIBUTE15