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Lookup Type: MEDIA_ITEM_LC_SEG_TYPE

Product:	JTF - CRM Foundation
Meaning:	Media Item Life Cycle Segment Type
Description:	The descriptor of a Media Life Cycle Segment. It can denote the system or activity to which the internal of time is attributed.

Quick Codes

Code	Meaning	Description
AUTO	Auto Response
IN_QUEUE	In the source systems queuing system (e.g., ACD, Inboc, etc.)
IVR	Interactive Voice Reposnse
POST_PROC	Post Processing
PRE_PROC	Pre-processing
ROUTING	Routing