eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: JTF_OUTCOME_CODE

Product:	JTF - CRM Foundation
Meaning:	Outcome Code
Description:	Outcome Codes for Interactions and Activities

Quick Codes

Code	Meaning	Description
ABANDONED AFTER TONE DETECTION	Abandoned After Voice Detection
ANS MACH	Answering Machine
BAD PNUM	Bad Phone Number
BUSY	Busy
BYPASS	Bypass
CHANGE NUMBER	Change Number
CONTACT	Contact
DECEASE	Decease
DELETED	Deleted
FACSIMILE TONE	Facsimile Tone
INCOMING	Incoming
INVALID FOR CALLING	Invalid for Calling
MAINT	Maintence
MODEM ANSWER TONE	Modem Answer Tone
NO ANS	No Answer
NOT AVAIL	Not Available
NOT SET YET	Not Set Yet
PRIORITY CALLBACK	Priority Callback
REC PROC	Request Processed
REQUEUED	Requeued
SIT NETWORK BUSY	SIT, Network Busy
SIT OPERATOR INTERCEPT	SIT, Operator Intercept
SIT REORDER	SIT, Reorder
SIT VACANT	SIT, Vacent
UNIDENTIFIED SIT TONE	Unidentified SIT tone
WITHDRAWN DURING NETWORK TIME	Withdrawn During Network Time
WITHDRAWN DURING RINGING	Withdarwn During Ringing
WRONG NUM	Wrong Number