| Code |
Meaning |
Description |
| ACT_HIS |
Activity |
A business activity related to a customer touch point (Interaction History) |
| AHL_MEL_CDL |
MEL/CDL ATA Sequences |
MEL/CDL ATA Sequences |
| AHL_SW_CLAIMS_TURNOVER_NOTES |
CMRO Warranty Claim Turnover Notes |
CMRO Warranty Claim Turnover Notes |
| AHL_WO_TURNOVER_NOTES |
CMRO Workorder Turnover Notes |
Workorder Turnover Notes |
| AMS_ADMIN |
Administrative |
Administrative |
| AMS_APPROVAL |
Approval |
Approval |
| AMS_BENEFIT |
Benefit |
Benefit |
| AMS_BJFT |
Business Justification |
Business Justification |
| AMS_CALL |
Call to Action |
Call to Action |
| AMS_COMMENT |
Comment |
Comment |
| AMS_COMPETE |
Competition |
Competition |
| AMS_DEDU |
Deduction Notes |
Deduction Notes |
| AMS_EVENT |
Event |
Event |
| AMS_EXTERNAL |
External |
External |
| AMS_HOTEL |
Local Hotels |
Local Hotels |
| AMS_INFORMATION |
Information |
Information |
| AMS_JUSTIFICATION |
Justification |
Justification |
| AMS_MARKETING |
Marketing |
Marketing |
| AMS_MISC |
Miscellaneous |
Miscellaneous |
| AMS_MKTR |
Market Research |
Market Research |
| AMS_PARKING |
Parking Information |
Parking Information |
| AMS_PARTNER |
Accompanying Partner |
Accompanying Partner |
| AMS_PERF |
Performance |
Performance |
| AMS_PRAP |
Price List Approval |
Price List Approval |
| AMS_PRDS |
Product Strategy |
Product Strategy |
| AMS_PRICELISTREPORT |
Price list line details |
Price list line details |
| AMS_PRST |
Pricing Strategy |
Pricing Strategy |
| AMS_REJC |
Rejection |
Rejection |
| AMS_REQUEST |
Request |
Request |
| AMS_SAFC |
Sales Forecast |
Sales Forecast |
| AMS_TRAVEL |
Travel Information |
Travel Information |
| AMS_VAPR |
Value Proposition |
Value Proposition |
| AMS_VENUE |
Venue Information |
Venue Information |
| ASF_CALLBACK |
Callback |
Callback |
| ASF_CONVERSATION |
Conversation |
Conversation |
| ASF_MEETING |
Meeting |
Meeting |
| ASF_OTHER |
Other |
Other |
| AST_SYSTEM |
AST_SYSTEM |
Please check your note type definition |
| AST_USER |
AST_USER |
Please check your note type definition |
| AS_ACTION |
Action Taken |
Action Taken |
| AS_ACT_TO_CLOSE |
Action To Close |
Action To Close |
| AS_FCT_FYA |
For Your Action |
For Your Action |
| AS_FCT_FYI |
For Your Information |
For Your Information |
| AS_OBSTACLE |
Obstacle |
Obstacle |
| AS_SYSTEM |
System Generated Note |
System Generated Note |
| AS_USER |
User Generated Note |
User Generated Note |
| CLOSURE |
Closure |
Closure |
| CN_SYSGEN |
System Generated |
System Generated |
| CN_USER |
User Entered |
User Entered |
| CSD_DIAG |
Depot Repair Diagnostics |
Depot Repair Diagnostics |
| CSF_ROUTE_INFO |
Route Information |
A note containing route information for task assignments |
| CS_PROBLEM |
Problem Description |
Problem Description |
| CS_RESOLUTION |
Resolution Description |
Resolution Description |
| CUG_SR_ATTR_DETAILS |
Service Request Attribute Details |
Service Request Attribute Details |
| DEMS_DF_NORMAL_STATEMENT |
Defect Normal Statement |
Defect Normal Statement |
| DEMS_DF_PROBLEM_STATEMENT |
Defect Problem Statement |
Defect Problem Statement |
| DEMS_DF_WORKAROUND |
Defect Workaround |
Defect Workaround |
| DEMS_ENH_BUS_JUST |
Enhancement Request Business Justification |
Enhancement Request Business Justification |
| DEMS_ENH_REQUEST |
Enhancement Request |
Enhancement Request |
| DEMS_ENH_RESPONSE |
Enhancement Request Response |
Enhancement Request Response |
| GENERAL |
General Note |
General Note |
| IEM_ASSIGN_REASON |
Assign Reason |
Assign Reason |
| IEM_DELETE_REASON |
Delete Reason |
Delete Reason |
| IEM_INTERNAL |
Internal Note |
Internal Note |
| IEM_PUSHBACK_REASON |
Pushback Reason |
Pushback Reason |
| IEM_REROUTE_REASON |
Reroute Reason |
Reroute Reason |
| IEM_TRANSFER_REASON |
Transfer Reason |
Transfer Reason |
| IEX_ACCOUNT |
Collections Account |
Collections Account |
| IEX_ADJUSTMENT |
Collections Adjustment |
Collections Adjustment |
| IEX_BANKRUPCY |
Collections Bankruptcy |
Collections Bankruptcy |
| IEX_BILLTO |
Collections Bill-to |
Collections Bill-to |
| IEX_CASES |
Collections Cases |
Collections Cases |
| IEX_CNSLD |
Collections Leasing Invoice |
Collections Leasing Invoice |
| IEX_DELIQUENCY |
Collections Deliquency |
Collections Deliquency |
| IEX_DISPUTE |
Collections Dispute |
Collections Dispute |
| IEX_DUNNING |
Collections Dunning |
Collections Dunning |
| IEX_INVOICES |
Collections Invoices |
Collections Invoices |
| IEX_K_HEADER |
Collections Leasing Contract |
Collections Leasing Contract |
| IEX_LITIGATION |
Collections Litigation |
Collections Litigation |
| IEX_PAYMENT |
Collections Payment |
Collections Payment |
| IEX_PROMISE |
Collections Promise to Pay |
Collections Promise to Pay |
| IEX_REPOSSESSION |
Collections Repossession |
Collections Repossession |
| IEX_REVERSAL |
Collections Payment Reversal |
Collections Payment Reversal |
| IEX_WRITEOFF |
Collections Writeoff |
Collections Writeoff |
| INT_HIS |
Interaction |
Customer Touch Point |
| KB_ACTION |
Action |
Action |
| KB_CAUSE |
Cause |
Cause |
| KB_CHANGES |
Changes |
Changes |
| KB_COMMENT_EXP_NOTREVIEWED |
Expired Not Reviewed |
Expired Not Reviewed |
| KB_COMMENT_EXP_REVIEWED |
Expired Reviewed |
Expired Reviewed |
| KB_COMMENT_NOTREVIEWED |
Not Reviewed |
Not Reviewed |
| KB_COMMENT_REVIEWED |
Reviewed |
Reviewed |
| KB_FACT |
Fact |
Fact |
| KB_OBJECTIVE |
Objective |
Objective |
| KB_SYMPTOM |
Symptom |
Symptom |
| LNS_FEE_UPDATE_REASON |
Fee Update Reason |
Fee Update Reason |
| LNS_ORIG |
Origination |
Loan Origination |
| LNS_SRVC |
Servicing |
Loan Servicing |
| OKC_ARTICLE |
Contract Clauses |
Contract Clauses |
| OKS_ADMIN |
Contract Admin |
Contract Administratio |
| OKS_COV |
Contract Coverage |
Contract Coverage |
| QOT_SALES_ASSIST |
Sales Assistance |
Sales Assistance |
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