Code |
Meaning |
Description |
ACT_HIS |
Activity |
A business activity related to a customer touch point (Interaction History) |
AHL_MEL_CDL |
MEL/CDL ATA Sequences |
MEL/CDL ATA Sequences |
AHL_SW_CLAIMS_TURNOVER_NOTES |
CMRO Warranty Claim Turnover Notes |
CMRO Warranty Claim Turnover Notes |
AHL_WO_TURNOVER_NOTES |
CMRO Workorder Turnover Notes |
Workorder Turnover Notes |
AMS_ADMIN |
Administrative |
Administrative |
AMS_APPROVAL |
Approval |
Approval |
AMS_BENEFIT |
Benefit |
Benefit |
AMS_BJFT |
Business Justification |
Business Justification |
AMS_CALL |
Call to Action |
Call to Action |
AMS_COMMENT |
Comment |
Comment |
AMS_COMPETE |
Competition |
Competition |
AMS_DEDU |
Deduction Notes |
Deduction Notes |
AMS_EVENT |
Event |
Event |
AMS_EXTERNAL |
External |
External |
AMS_HOTEL |
Local Hotels |
Local Hotels |
AMS_INFORMATION |
Information |
Information |
AMS_JUSTIFICATION |
Justification |
Justification |
AMS_MARKETING |
Marketing |
Marketing |
AMS_MISC |
Miscellaneous |
Miscellaneous |
AMS_MKTR |
Market Research |
Market Research |
AMS_PARKING |
Parking Information |
Parking Information |
AMS_PARTNER |
Accompanying Partner |
Accompanying Partner |
AMS_PERF |
Performance |
Performance |
AMS_PRAP |
Price List Approval |
Price List Approval |
AMS_PRDS |
Product Strategy |
Product Strategy |
AMS_PRICELISTREPORT |
Price list line details |
Price list line details |
AMS_PRST |
Pricing Strategy |
Pricing Strategy |
AMS_REJC |
Rejection |
Rejection |
AMS_REQUEST |
Request |
Request |
AMS_SAFC |
Sales Forecast |
Sales Forecast |
AMS_TRAVEL |
Travel Information |
Travel Information |
AMS_VAPR |
Value Proposition |
Value Proposition |
AMS_VENUE |
Venue Information |
Venue Information |
ASF_CALLBACK |
Callback |
Callback |
ASF_CONVERSATION |
Conversation |
Conversation |
ASF_MEETING |
Meeting |
Meeting |
ASF_OTHER |
Other |
Other |
AST_SYSTEM |
AST_SYSTEM |
Please check your note type definition |
AST_USER |
AST_USER |
Please check your note type definition |
AS_ACTION |
Action Taken |
Action Taken |
AS_ACT_TO_CLOSE |
Action To Close |
Action To Close |
AS_FCT_FYA |
For Your Action |
For Your Action |
AS_FCT_FYI |
For Your Information |
For Your Information |
AS_OBSTACLE |
Obstacle |
Obstacle |
AS_SYSTEM |
System Generated Note |
System Generated Note |
AS_USER |
User Generated Note |
User Generated Note |
CLOSURE |
Closure |
Closure |
CN_SYSGEN |
System Generated |
System Generated |
CN_USER |
User Entered |
User Entered |
CSD_DIAG |
Depot Repair Diagnostics |
Depot Repair Diagnostics |
CSF_ROUTE_INFO |
Route Information |
A note containing route information for task assignments |
CS_PROBLEM |
Problem Description |
Problem Description |
CS_RESOLUTION |
Resolution Description |
Resolution Description |
CUG_SR_ATTR_DETAILS |
Service Request Attribute Details |
Service Request Attribute Details |
DEMS_DF_NORMAL_STATEMENT |
Defect Normal Statement |
Defect Normal Statement |
DEMS_DF_PROBLEM_STATEMENT |
Defect Problem Statement |
Defect Problem Statement |
DEMS_DF_WORKAROUND |
Defect Workaround |
Defect Workaround |
DEMS_ENH_BUS_JUST |
Enhancement Request Business Justification |
Enhancement Request Business Justification |
DEMS_ENH_REQUEST |
Enhancement Request |
Enhancement Request |
DEMS_ENH_RESPONSE |
Enhancement Request Response |
Enhancement Request Response |
GENERAL |
General Note |
General Note |
IEM_ASSIGN_REASON |
Assign Reason |
Assign Reason |
IEM_DELETE_REASON |
Delete Reason |
Delete Reason |
IEM_INTERNAL |
Internal Note |
Internal Note |
IEM_PUSHBACK_REASON |
Pushback Reason |
Pushback Reason |
IEM_REROUTE_REASON |
Reroute Reason |
Reroute Reason |
IEM_TRANSFER_REASON |
Transfer Reason |
Transfer Reason |
IEX_ACCOUNT |
Collections Account |
Collections Account |
IEX_ADJUSTMENT |
Collections Adjustment |
Collections Adjustment |
IEX_BANKRUPCY |
Collections Bankruptcy |
Collections Bankruptcy |
IEX_BILLTO |
Collections Bill-to |
Collections Bill-to |
IEX_CASES |
Collections Cases |
Collections Cases |
IEX_CNSLD |
Collections Leasing Invoice |
Collections Leasing Invoice |
IEX_DELIQUENCY |
Collections Deliquency |
Collections Deliquency |
IEX_DISPUTE |
Collections Dispute |
Collections Dispute |
IEX_DUNNING |
Collections Dunning |
Collections Dunning |
IEX_INVOICES |
Collections Invoices |
Collections Invoices |
IEX_K_HEADER |
Collections Leasing Contract |
Collections Leasing Contract |
IEX_LITIGATION |
Collections Litigation |
Collections Litigation |
IEX_PAYMENT |
Collections Payment |
Collections Payment |
IEX_PROMISE |
Collections Promise to Pay |
Collections Promise to Pay |
IEX_REPOSSESSION |
Collections Repossession |
Collections Repossession |
IEX_REVERSAL |
Collections Payment Reversal |
Collections Payment Reversal |
IEX_WRITEOFF |
Collections Writeoff |
Collections Writeoff |
INT_HIS |
Interaction |
Customer Touch Point |
KB_ACTION |
Action |
Action |
KB_CAUSE |
Cause |
Cause |
KB_CHANGES |
Changes |
Changes |
KB_COMMENT_EXP_NOTREVIEWED |
Expired Not Reviewed |
Expired Not Reviewed |
KB_COMMENT_EXP_REVIEWED |
Expired Reviewed |
Expired Reviewed |
KB_COMMENT_NOTREVIEWED |
Not Reviewed |
Not Reviewed |
KB_COMMENT_REVIEWED |
Reviewed |
Reviewed |
KB_FACT |
Fact |
Fact |
KB_OBJECTIVE |
Objective |
Objective |
KB_SYMPTOM |
Symptom |
Symptom |
LNS_FEE_UPDATE_REASON |
Fee Update Reason |
Fee Update Reason |
LNS_ORIG |
Origination |
Loan Origination |
LNS_SRVC |
Servicing |
Loan Servicing |
OKC_ARTICLE |
Contract Clauses |
Contract Clauses |
OKS_ADMIN |
Contract Admin |
Contract Administratio |
OKS_COV |
Contract Coverage |
Contract Coverage |
QOT_SALES_ASSIST |
Sales Assistance |
Sales Assistance |