eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Table: BIX_SUM_GRP_PRD_OUT

Product:	BIX - Interaction Center Intelligence (Obsolete)
Description:	Summarizes BIX_INTERACTIONS data to the day along the dimensions of time, agent, group, call center, campaign and product group
Implementation/DBA Data:	Not implemented in this database

Primary Key: BIX_SUM_GRP_PRD_OUT_PK

SUM_GRP_PRD_OUT_ID

Primary Key: BIX_SUM_GRP_PRD_OUT_UK

HOUR
RESOURCE_GROUP_ID
INTERACTION_CENTER_ID
CAMPAIGN_ID
PRODUCT_GROUP_ID