eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Table: CCT_AGENT_RECORDS

Product:	CCT - Telephony Manager
Description:	This table keeps track of some agent summary stats. Record is INSERTed when an agent logs out.
Implementation/DBA Data:	CCT.CCT_AGENT_RECORDS

Primary Key: CCT_CAR_PK

AGENT_RECORD_ID