Product: | BIX - Interaction Center Intelligence (Obsolete) |
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User Name: | Populate Interaction Center Intelligence Calls Summary |
Description: | Collects Calls Summary & Agent Summary information |
Enabled: | Yes |
Execution Method: | PL/SQL Stored Procedure |
Argument Method: | Standard |
User Name: | BIX_DM_AGENT_CALL_SUMMARY_PKG Executable |
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Description: | Collects Call summary information |
Execution Filename: | BIX_DM_AGENT_CALL_SUMMARY_PKG.COLLECT_CALLS_SUMMARY |
Subroutine Name: |
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