Code |
Meaning |
Description |
ACCOUNTCODE |
Account Code |
Account Code |
ACCOUNTNUM |
Account Number |
Account Number |
AREACODE |
Area Code |
Area Code |
CAMPAIGN_NAME |
Campaign Name |
Campaign Name |
CAMPAIGN_SCHEDULE_NAME |
Campaign Schedule Name |
Campaign Schedule Name |
COLLATERALREQ |
Collateral Request Number |
Collateral Request Number |
COMPETENCY |
Competency |
Competency |
COMPETENCYTYPE |
Competency Type |
Competency Type |
CONTACTNUM |
Contact Number |
Contact Number |
CONTRACTNUM |
Contract Number |
Contract Number |
CONTRACTNUMMODIFIER |
Contract Number Modifier |
Contract Number Modifier |
COUNTRYCODE |
Country Code |
Country Code |
CUSTOMERID |
Customer ID |
Customer ID |
CUSTOMERNAME |
Customer Name |
Customer Name |
CUSTOMERNUM |
Customer Number |
Customer Number |
CUSTOMERPRODUCTID |
Customer Product ID |
Customer Product ID |
CUSTOMERSTATUS |
Customer Status |
Customer Status |
DEFECTNUM |
Defect Number |
Defect Number |
EMPLOYEEID |
Employee ID |
Employee ID |
EVENTCODE |
Event Code |
Event Code |
IEU_AO_CAMPAIGN_CLASSIFICATION |
Campaign Classification |
Campaign Classification |
IEU_AO_CUSTOMER_NUMBER |
AO Customer Phone Number |
AO Customer Phone Number |
IEU_UWQ_NAME |
AO Customer Name |
AO Customer Name |
INSTANCENAME |
Instance Name |
Instance Description |
INSTANCENUM |
Instance Number |
Instance Number |
INVENTORYITEMID |
Inventory Item ID |
Inventory Item ID |
INVOICENUM |
Invoice Number |
Invoice Number |
KNOWLEDGECOMPETENCY |
Knowledge Competency |
Knowledge Competency |
LANGUAGECOMPETENCY |
Language Competency |
Language Competency |
LOTNUM |
Lot Number |
Lot Number |
MARKETINGPIN |
Marketing PIN |
Marketing PIN |
MLPACTIVITYCODE |
Activity Code |
Activity Code |
MLPBREAKREASONCODE |
Break Reason Code |
Break Reason Code |
OCCTAGENTID |
Agent ID |
Agent ID |
OCCTANI |
ANI |
Caller ANI |
OCCTCALLANSWERTIME |
Call Answer Time |
Call Answer Time |
OCCTCALLBIRTHTIME |
Call Birth Time |
Call Birth Time |
OCCTCALLID |
Call ID |
Call ID |
OCCTCALLWAITTIME |
Wait Time |
Caller Wait Time |
OCCTCLASSIFICATION |
Classification Value |
Classification Value |
OCCTCREATIONTIME |
Time of the Day |
Time of the Day |
OCCTDNIS |
Dialed Number |
DNIS |
OCCTMEDIAITEMID |
Media Item ID |
Media Item ID |
OCCTMEDIATYPE |
Media Type |
Media Type |
OCCTOTHERPARTY |
Other Party |
Caller/Callee Phone Number |
OCCTQUEUETIME |
Time in Queue |
Time in Queue |
OCCTROUTEPOINT |
Route Point |
Route Point |
OCCTSCREENPOPACTION |
Action for Business Applications |
Specific action taken by Business Applications |
OIEMDOMAINNAME |
Email Domain Name |
Email Domain Name |
OIEMEMAILACCOUNTID |
Email Account ID |
Email Account Id |
OIEMEMAILCLASSIFICATION |
Email Classification |
Email Classification |
OIEMMESSAGEID |
Email Message ID |
Email Message ID |
OIEMPRIORITY |
Email Priority |
Email Priority |
OIEMSCORE |
Email Score |
Email Score |
OIEMSENDERNAME |
Email Sender Name |
Email Sender Name |
OIEMSENTDATE |
Email Sent Date |
Email Sent Date |
OIEMSUBJECT |
Email Subject |
Email Subject |
OIEMUSERNAME |
Email User Name |
Email User Name |
ORDERNUM |
Order Number |
Order Number |
PARTYID |
Party ID |
Party ID |
PARTY_ID |
Party(Customer) ID |
Party(Customer) ID |
PHONENUMBER |
Phone Number |
Phone Number |
PREFERREDID |
Preferred ID |
Preferred ID |
PRODUCT |
Product |
Product |
PRODUCTCOMPETENCY |
Product Competency |
Product Competency |
PRODUCTNAME |
Product Name |
Product Name |
PROMOTIONCODE |
Promotion Code |
Promotion Code |
PURCHASEORDERNUM |
Purchase Order Number |
Purchase Order Number |
QUOTENUM |
Quote Number |
Quote Number |
REFERENCENUM |
Reference Number |
Reference Number |
REPAIRNUM |
Repair Number |
Repair Number |
REVISIONNUM |
Revision Number |
Revision Number |
RMANUM |
RMA Number |
RMA Number |
SCREENPOPTYPE |
Screen Pop Type |
Screen Pop Type |
SERIALNUM |
Serial Number |
Serial Number |
SERVICEKEY |
Service Key |
Service Key |
SERVICEREQUESTNUM |
Service Request Number |
Service Request Number |
SITENUM |
Site Number |
Site Number |
SOCIALSECURITYNUMBER |
Social Security Number |
Social Security Number |
SOURCE_CODE |
Source Code |
Campaign Source Code from AMS |
SYSTEMNAME |
System Name |
System Name |
TAGNUMBER |
Tag Number |
Tag Number for Install Base |