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Lookup Type: CSZ_GLOBAL_ACTIONS_ITIL

Product: CS - Service
Meaning: Update SR- Global Actions for Service Desk ITIL
Description: Update SR- Global Actions for Service Desk ITIL
Quick Codes
Code Meaning Description
ASSIGNTOME Assign to Me Assign to Me
AUDITREPORT Audit Report Audit Report
COPYSR Copy Ticket Copy Ticket
CREATESOLUTION Create Solution Create Solution
ERECORD E-Record Detail E-Record Detail
GENERATEREPORT Generate Report Generate Report
SEARCHFORSIMILAR Search For Similar Search For Similar
SNOOZENEXT Snooze and Get Next Snooze and Get Next
SRESCALATION Ticket Escalation Ticket Escalation