eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Lookup Type: JTF_IH_OBJECT_TYPE

Product:	JTF - CRM Foundation
Meaning:	Interaction History Object Types
Description:

Quick Codes

Code	Meaning	Description
ACTIVITY	Activity	Activity
INBOUND_ATM	Inbound Automated Teller Machine	Automated Teller Machine
INBOUND_CALL	Inbound Phone Call	Inbound Call
INBOUND_EMAIL	Inbound Email	Inbound Email
INBOUND_FAX	Inbound Facsimile	Inbound Facsimile
INBOUND_FILE	Inbound File	File
INBOUND_IN PERSON	Inbound In Person	In Person
INBOUND_KIOSK	Inbound Kiosk	Kiosk
INBOUND_MAIL	Inbound Postal Mail	Inbound Postal Mail
INBOUND_TELEPHONE	Inbound Telephone	Inbound Call
INBOUND_TELE_DIRECT	Inbound Tele Direct	Inbound Call
INBOUND_TELE_INB	Inbound Tele Inbound	Inbound Call
INBOUND_VOICE MAIL	Inbound Voice Mail	Inbound Voice Mail
INBOUND_WEB COLAB	Inbound Web Collaboration	Inbound Web Collaboration
INBOUND_WEB FORM	Inbound Web Site	Web Site
OUTBOUND_CALL	Outbound Phone Call	Outbound Call
OUTBOUND_EMAIL	Outbound Email	Outbound Email
OUTBOUND_FAX	Outbound Facsimile	Outbound Facsimile
OUTBOUND_FILE	Outbound File	File
OUTBOUND_IN PERSON	Outbound In Person	In Person
OUTBOUND_MAIL	Outbound Postal Mail	Outbound Postal Mail
OUTBOUND_PRINTER	Outbound Printed Collateral	Printed Collateral
OUTBOUND_TELEPHONE	Outbound Telephone	Outbound Call
OUTBOUND_TELE_DIRECT	Outbound Direct Call	Outbound Call
OUTBOUND_TELE_MANUAL	Outbound Tele Manual	Outbound Call
OUTBOUND_TELE_WEB	Outbound Web Callback	Web Callback
OUTBOUND_VOICE MAIL	Outbound Voice Mail	Outbound Voice Mail
OUTBOUND_WEB CALLBACK	Outbound Web Callback Orig	Web Callback
OUTBOUND_WEB COLAB	Outbound Web Collaboration	Outbound Web Collaboration
_ATM	Automated Teller Machine	Automated Teller Machine
_CALL	Phone Call	Call
_EMAIL	Email	Email
_FAX	Facsimile	Facsimile
_FILE	File	File
_IN PERSON	In Person	In Person
_KIOSK	Kiosk	Kiosk
_MAIL	Postal Mail	Postal Mail
_PRINTER	Printed Collateral	Printed Collateral
_TELEPHONE	Telephone Call	Call
_TELE_DIRECT	Direct Call	Outbound Call
_TELE_INB	Tele Inbound	Inbound Call
_TELE_MANUAL	Tele Manual	Outbound Call
_TELE_WEB	Web Callback	Web Callback
_VOICE MAIL	Voice Mail	Voice Mail
_WEB CALLBACK	Web Callback Orig	Web Callback
_WEB COLAB	Web Collaboration	Web Collaboration
_WEB FORM	Web Site	Web Site