Product: | JTF - CRM Foundation |
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Meaning: | JTF Media Type |
Description: | An instance of media that was processed by the system and/or its users. Media items can be generated by a customer or by a system or an application. Media items can be inbound (e.g., mail or call from a customer). |
Code | Meaning | Description |
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ATM | Automated Teller Machine | |
FAX | Facsimile | |
FILE | File Collateral | |
IN PERSON | In Person | |
KIOSK | Self-Service Kiosk | |
Postal Mail | ||
PRINTER | Printed Collateral | |
TELEPHONE | Telephone | |
VOICE MAIL | Voice Mail | |
WEB CALLBACK | Web Callback | |
WEB COLAB | Web Collaboration | |
WEB FORM | Web Form |
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