Code |
Meaning |
Description |
10 |
10 minutes |
Refresh messages every 10 minutes |
120 |
2 hour |
Refresh messages every 2 hours |
15 |
15 minutes |
Refresh messages every 15 minutes |
2 |
2 minutes |
Refresh messages every 2 minutes |
3 |
3 minutes |
Refresh messages every 3 minutes |
30 |
30 minutes |
Refresh messages every 30 minutes |
45 |
45 minutes |
Refresh messages every 45 minutes |
5 |
5 minutes |
Refresh messages every 5 minutes |
60 |
1 hour |
Refresh messages every 1 hour |
90 |
90 minutes |
Refresh messages every 90 minutes |
MANUAL |
manual |
Users must refresh manually |
ON_LOGIN |
On login |
Notice control is only refreshed when the agent logs in to UWQ |
ON_RETURN |
On return |
Notice control is refreshed when the agent logs into UWQ or upon the first work request after the agent has specified a break |