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Lookup Type: BIV_PROMPTS

Product:	BIV - Service Intelligence (Obsolete)
Meaning:	BIV_PROMPTS
Description:	Labels used in Service Analytics

Quick Codes

Code	Meaning	Description
AFTER	after
BEFORE	before
CRITICAL_WK	High Priority Work
DAYS	Days
ESCALATED	Escalated
HIGH_PRIORITY	High Priority
HIGH_SEVERITY	High Severity
HOURS	Hours
MINS	Minutes
ONTIME	on time
PENDING_WK	Pending Work
SR_CLOSED	Service Requests Closed This Week
SR_IN_JPARDY	Service Requests in Jeopardy
SR_MISS	Service Requests Missed Deadline