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Lookup Type: BIV_DASH_SR_REPORT_TITLE

Product:	BIV - Service Intelligence (Obsolete)
Meaning:	BIV_DASH_SR_REPORT_TITLE
Description:	SR report title look up for BIV dashboard

Quick Codes

Code	Meaning	Description
P_AGENT_ID	Agent
P_BLOG	Total Backlog
P_CHNL	Channel
P_ESC	Escalated
P_PR_TODAY	Phone Requests Created Today
P_SEV_ID	Severity
P_SRCLOSE_TODAY	Requests Created Today
P_STS_ID	Status
P_UNOWN_SR	Unowned Requests
P_WR_TODAY	Web Requests Created Today