Product: | CS - Service |
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Meaning: | INTERACTION_DOCUMENT |
Description: | Type of reference document of customer interaction |
Code | Meaning | Description |
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COLL_REQ | Collateral Request | Collateral request details |
CP | Item Instance | Item Instance |
CUST | Customer | Customer |
EVENT | Event | Promotional event |
LEAD | Lead | Lead information |
QUOTE | Quote | Quote details |
RMA | RMA*+ | RMA*+ |
SCRIPT | Script | Script answers |
SO | Sales Order | Sales order |
SR | Service Request | Service request |
TRANSACTION | Transaction | Invoice, debit memo, credit memo, deposit, guarantee or chargeback |
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