Product: | CS - Service |
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Meaning: | CLASSIFICATION |
Description: | Used for incident classification codes in Initiate Incident form |
Code | Meaning | Description |
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AC | Access Code | Customer access code |
AG | Agreement | Customer agreement |
C | Customer | External person/client |
E | Employee | Internal person |
S | Serial Number | Customer product installation serial number |
T | Third Party | Third party customer |
UPD | Incident is updated via form | Incident is updated via form |
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